KEVIN MORRISEY

· Installed and repaired low-voltage security, drive-thru, POS, and display systems for restaurants and retailers across the Midwest.

· Ran structured cabling and installed network equipment, Wi-Fi access points, and server racks.

· Provided on-site support for managers, ensuring system functionality and client satisfaction.

· Maintained accurate inventory of parts and tools for field service operations.

· Installed burglar and intrusion alarms, safe locks, and ATM security features.

· Diagnosed and repaired ATMs and smart safes at banks, gas stations, and restaurants.

· Performed hardware/software upgrades on NCR, Diebold, Hyosung, Triton, Genmega, and CoinCloud Bitcoin terminals.

· Supported national clients including Taco Bell, Costco, and Rite Aid.

· Led installation and troubleshooting of credit card terminals, POS systems, and payment gateways.

· Provided remote and on-site technical support via phone, email, and in person.

· Built and tested firmware for credit card hardware systems.

· Documented all installations and troubleshooting in company systems.

· Installed security systems, intrusion alarms, and sensors at banks and retail locations.

· Performed first- and second-line ATM maintenance across Michigan, Indiana, and Ohio.

· Conducted complex mechanical alignments, calibrations, and preventative maintenance.

· Trained and supported junior technicians in field operations.