Kevin Murphy
Merrick,NY
Summary
Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
Results-driven shipping and receiving clerk with expertise in inventory management and optimized workflows. Known for strong attention to detail and effective communication, ensuring timely delivery and operational efficiency.
Overview
46
46
years of professional experience
Work History
Customer Service/Shipping and Receiving Clerk
Henry Schein
Woodbury, NY
05.2018 - Current
- Managed inbound and outbound shipments to ensure timely delivery and receipt of inventory.
- Oversaw inventory accuracy through regular cycle counts and reconciliations.
- Coordinated with freight carriers to optimize shipping schedules and reduce costs.
- Trained new staff on shipping procedures, safety protocols, and equipment usage.
Merchandise Associate
Bloomingdale's
Garden City, NY
12.2016 - 01.2018
- Coordinated merchandise presentation to enhance visual appeal and drive customer engagement.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of products.
- Trained and mentored junior associates on operational procedures and customer service best practices.
- Streamlined restocking processes, resulting in improved efficiency and reduced downtime on the sales floor.
Shipping and Receiving Loss Prevention
BJ's Wholesale
Garden City, NY
05.2013 - 08.2016
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Customer Service Supervisor
US Postal Service
Bellmore, NY
09.2007 - 05.2012
- Supervised daily operations to ensure efficient mail processing and delivery services.
- Trained and mentored customer service representatives to enhance team performance and customer satisfaction.
- Implemented process improvements that streamlined workflow and reduced operational delays.
- Resolved complex customer inquiries, ensuring adherence to USPS policies and enhancing service quality.
Superintendent Retail Services
US Postal Service
Westbury, NY
03.1989 - 09.2007
- Supervised mail processing operations, ensuring timely delivery and adherence to safety protocols.
- Managed workforce scheduling to optimize resource allocation and maintain operational efficiency.
- Implemented training programs for new staff, enhancing productivity and reducing onboarding time.
- Developed standard operating procedures to streamline workflow and improve overall service quality.
General Office Clerk
US Postal Service
Seaford, NY
05.1980 - 09.2007
- Processed incoming and outgoing mail utilizing advanced sorting systems.
- Maintained accurate records of postal transactions using electronic databases.
- Assisted customers with inquiries and provided solutions to service issues.
- Managed inventory of shipping supplies and ensured timely replenishment.
Education
Business Administration And Management
Nassau Community College
Garden City NYSkills
- Attention to detail
- Self-motivated and independent
- Shipping and receiving
- Time management
- Package handling
- Teamwork and cooperation
- Effective communication
- Warehousing operations
- Punctual and reliable
- Labeling accuracy
Timeline
Customer Service/Shipping and Receiving Clerk
Henry Schein
05.2018 - Current
Merchandise Associate
Bloomingdale's
12.2016 - 01.2018
Shipping and Receiving Loss Prevention
BJ's Wholesale
05.2013 - 08.2016
Customer Service Supervisor
US Postal Service
09.2007 - 05.2012
Superintendent Retail Services
US Postal Service
03.1989 - 09.2007
General Office Clerk
US Postal Service
05.1980 - 09.2007
Business Administration And Management
Nassau Community College
Recognised with everal awards for excellent customer service accomplishments
Awards for achieving 100 % on Mystery Shopper experience.
Award for achieving On-Time Delivery Service