Kevin Nava
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Crew Member
Raising Cane's Restaurants
Raising Cane's, 5417 Northwest Hwy, Crystal Lake
10.2023 - Current
- Accurately operated cash register to process customer payments.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Exceeded performance expectations consistently, receiving recognition from supervisors for dedication to job responsibilities.
- Assisted in reducing wait times by efficiently managing customer queues during peak hours.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Crew Member
Bear Family McDonald's
McDonald's, 1165 N McLean Blvd, Elgin, IL 60123
05.2022 - 02.2024
- Worked front counter, drive-thru and other areas.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Became familiar with products to answer questions and make suggestions.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
High School Diploma -
South Elgin High School
South Elgin High School, 760 E Main St12.2023
Skills
- Interpersonal communication skills
- Product and service knowledge
- Sales Development
- Negotiation Tactics
- Upselling and Cross Selling
- Network development
- Automotive industry knowledge
- Strong Communication and Interpersonal Skills
- Attention to Detail
- Honest and Dependable
- Cash Handling
- Computer Proficiency and Microsoft Office
- Documentation And Reporting
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Raising Cane's Restaurants
10.2023 - Current
Crew Member
Bear Family McDonald's
05.2022 - 02.2024
High School Diploma -
South Elgin High School