Kevin Nguyen
Orlando,FL
Summary
Aspiring IT professional with a strong academic foundation and a passion for technology
Overview
2026
2026
years of professional experience
Work History
Business Manager
TOKPD LLC
2023 - Current
- Handled customer requests and resolved complaints professionally to ensure customer satisfaction
- Managed digital advertisements to increase customer engagement and business growth
- Designed promotional strategies to increase visibility and customer traffic
- Oversaw end-of-day sales closeout and financial reporting
- Assisted with hiring process and training of new employees.
- Scheduled bookings while managing positive relationships with new clients
Server
Pho Au Lac
11.2018 - 2023
- Handled customer requests, concerns, and complaints professionally
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maintained cleanliness and organization of dining areas
- Accurately processed orders and payments using POS systems
Education
Bachelor of Science - Information Technology
University of Central Florida
Orlando, FL05-2027
Associate of Arts -
Valencia College
Orlando, FL05-2025
Skills
Languages: Python, C/C, Java
Developer Tools: PyCharm, Visual Studios
Accomplishments
- CompTIA Tech+
- Microsoft Office Specialist
Relevant Coursework
- Object Oriented Programming
- Computer Science 1 (C)
- Fundamentals of Information Technology
- C Programming
- Computer Fundamentals and Application
- Intro to Programming Concepts (Python)
- Network Essentials
- Computer Maintenance Essential
Timeline
Server
Pho Au Lac
11.2018 - 2023
Business Manager
TOKPD LLC
2023 - Current
Bachelor of Science - Information Technology
University of Central Florida
Associate of Arts -
Valencia College