Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Norton

Tampa,FL

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

3
3
years of professional experience

Work History

Heat Treat Operator

Superheat FGH
Augusta, GA
01.2024 - 05.2025
  • Performed pre-heat treatments on materials in accordance with established procedures.
  • Assisted in troubleshooting problems during the heat treating process.
  • Maintained detailed records of all heat treating processes including temperatures, times.
  • Communicated with supervisors regarding any issues that may arise during production runs.
  • Inspected parts before and after heat treatment process to ensure quality standards were met.

Sales Associate

Guitar Center
Tampa, FL
06.2023 - 01.2024
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Answered store and merchandise questions and led customers to wanted items.
  • Assessed customer needs to provide assistance and information on product features.

Stocker

Hobby Lobby
Tampa, FL
10.2022 - 06.2023
  • Provided customer service by answering questions about product location, price and availability.
  • Operated motorized equipment such as forklifts, pallet jacks or order pickers as required.
  • Assisted with store displays and window dressing as needed.
  • Participated in physical inventories of stock on hand periodically.
  • Received and processed incoming shipments of merchandise.
  • Inspected stock for damage or defects and reported issues to management.

Education

High School Diploma -

Weeki Wachee High School
Weeki Wachee FL
05-2022

Skills

  • Customer service
  • Inventory management
  • Problem solving
  • Effective communication
  • Sales trends
  • Teamwork
  • Sales techniques

Timeline

Heat Treat Operator

Superheat FGH
01.2024 - 05.2025

Sales Associate

Guitar Center
06.2023 - 01.2024

Stocker

Hobby Lobby
10.2022 - 06.2023

High School Diploma -

Weeki Wachee High School

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