Kevin Nungaray
Phoenix,AZ
Summary
Personable and dedicated Sales Representative with extensive experience in the sales industry for over 4 years. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Enthusiastic and results-oriented with demonstrated passion for building relationships while growing business. Bilingual in Spanish.
Overview
8
8
years of professional experience
Work History
Experience Specialist
Desert Financial Credit Union
Phoenix, AZ
08.2023 - Current
- Processed deposits, withdrawals, transfers, loan payments, and check cashing transactions accurately and efficiently.
- Built long-term relationships with customers by providing personalized service and support.
- Advised customers on various banking products and services such as loans, investments, and credit cards.
- Processed loan applications and prepared relevant documents for approval.
Retail Associate Manager
T-Mobile
Tempe, AZ
08.2018 - Current
- Explained laes promoions, sales incenives and oerings o promoe savings and drive sales
- Made oubound calls o poenial new cliens, moving beyond scrip when appropriae o mee clien needs
- Answered cusomers quesions and walked hrough feaures of wireless devices o resolve confusion abou device feaures
- Consuled wih senior leaders o develop and execue sraegy o provide regular coaching.
Live Agent
Calibrus
Tempe, AZ
12.2016 - 08.2018
- Mainained srong call conrol and quickly worked hrough scrips o address problems
- Updaed cusomer accouns, addresses and conac informaion wihin call managemen daabases
- Navigaed hrough compuer sysems o review informaion and respond appropriaely o callers
- Trained and supervised new employees o promoe overall eam produciviy and consisen service.
Sales Associate
Rack Room Shoes Inc.
Phoenix, AZ
11.2015 - 08.2016
- Engaged cusomers in friendly, professional dialogue o deermine needs
- Helped cusomers nd specic producs, answered quesions and oered produc advice
- Arranged new merchandise wih signage and appealing displays o encourage cusomer sales and move oversock iems
- Operaed cash regiser, scanned iems, bagged merchandise and properly handled mehods of paymen o faciliae accurae sales ransacions.
Education
South Mountain High School
Skills
- Sales Coaching
- Revenue Generation
- Complex Problem-Solving
- Time Management
- Delegating Work
- Goal Setting
- Verbal and Written Communication
Timeline
Experience Specialist
Desert Financial Credit Union
08.2023 - Current
Retail Associate Manager
T-Mobile
08.2018 - Current
Live Agent
Calibrus
12.2016 - 08.2018
Sales Associate
Rack Room Shoes Inc.
11.2015 - 08.2016
South Mountain High School
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