Kevin O'Brien
Columbia,SC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Congruently I am a CDL B Delivery Driver experienced in using GPS to determine efficient routes, delivering customer product safely and in a timely manner. Hardworking individual with more 4 years of delivery experience. Most importantly, I am a disciplined Wrestling Coach known for remaining professional in even toughest situations. Enthusiastic individual willing to go extra mile to help athletes reach high potential.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Solutions Specialist
CPI Security Systems Inc.
Columbia, SC , SC
2023.11 - Current
- Conducted customer needs assessments to determine appropriate security solutions for clients.
- Consulted with customers on product selection, installation and maintenance of security systems.
- Prepared detailed quotes based on customer specifications and budget constraints.
- Analyzed customer requirements and recommended suitable security solutions.
- Provided technical advice and support to clients regarding security system operations.
- Developed and implemented sales strategies to increase market share of security products.
Delivery Driver
REPUBLIC NATIONAL DISTRIBUTING COMPANY
West Columbia , SC
2023.07 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Maintained accurate records of goods delivered and collected payments as required.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
Assistant Wrestling Coach
Richland School District Two
Columbia , SC
2022.08 - Current
- Assisted with the development of practice plans and drills to improve wrestling technique.
- Organized team travel arrangements for away competitions.
- Conducted individual and group instruction sessions to teach wrestling fundamentals.
- Monitored student-athletes during practices and matches, ensuring safety protocols were followed.
- Provided guidance and support to wrestlers in order to maintain academic eligibility.
- Evaluated and recruited prospective student-athletes for the wrestling program.
- Maintained accurate records on team members' performances, attendance, and academic progress.
- Collaborated with other coaches to develop strategies for upcoming matches.
Delivery Driver
Pepsi Bottling Group
Columbia , SC
2021.11 - 2023.07
- Deliver products along an assigned route while adhering to all Department of Transportation guidelines and regulations
- Stocking product to increase sales and providing the highest level of customer service.
Merchandiser
Southern Glaziers Wine and Spirits
2020.03 - 2020.11
- Merchandise product after deliveries and stock shelves
- Create displays to increase sales
- Assist sales representatives when needed
- Help drivers unload delivery.
Bell Attendant
The Broadmoor Hotel
2018.07 - 2019.08
- Expert 5 Star/5 Diamond Hotelier Bell Attendant
- Provide service excellence and top hospitality through Forbes training practices
- Secure and protect celebrity personal presence by means of a confidential contract
- Handle/manage personal property accompanying guests with Forbes security measures
- Attend to and act as a personal property/facility guide for guests upon request
- Practice verification of guests and proper security reporting procedures regarding for suspicious behavior of unrecognized/persons/guests.
Armed Guard
GardaWorld
Kentwood , Michigan
2017.03 - 2018.05
- Provide secure and reliable transport of cash, securities, and other valuable cargo for financial institutions and various businesses
- Practice heightened security protocol and safety procedures in all movement of vehicles
- Provide outstanding customer service, and demonstrate competence-ensuring accuracy in all delivery and receipt of cargo
- Protection and safeguarding of all assets in possession with accounting best practices upon pick up and drop off at final arrival points
- High level communication capacity with language and codes to safeguard teams in route or stationary
- Competency to make quick decisions if unexpected changes arise without compromising assets nor the team’s ability to maintain coordination
- Analyze potential threats and ensuring no danger comes to fruition.
Military Police Officer
Army National Guard
Taylor , MI
2012.01 - 2017.01
- Train and prepare for situations in and/or around Military Institutions and act in collaboration with Local/State/Federal Law Enforcement establishments to include but not limited to the following expertise: Disaster Relief/Recovery/Security, Perimeter Security, Active Shooter, Basic and high profile personal protection, Threat Assessment and Prevention specifically in detainee operations
- Military Police Bravo Team leader: Receive mission critical orders from squad leader to formulate a plan in accordance with Standard Operating Procedures and Rules of Engagement for each particular assignment
- Communicate, present, and execute practice of plan elements in real life scenario trainings
- Adhere to and instruct troops on current and evolving Military/State/Federal laws, legislation, codes, jurisdictions, and regulations
- Collaborate and provide military protections and support to other military divisions and or civilian contract persons
- Assess situations and analyze data that provides support to hierarchy in high risk decision making scenarios
- Improve/recommend architectural changes to plans and simulations of projects or programs at hand
- Understand and know how to orchestrate and execute strategy upon orders provided immediately or anticipated.
Expert 5-Star/5-Diamond Hotelier Bellman
The Broadmoor
Colorado Springs , CO
2015.01 - 2015.12
- Provide service excellence and top hospitality through Forbes training practices
- Secure and protect celebrity personal presence by means of a confidential contract
- Handle/manage personal property accompanying guests with Forbes security measures
- Attend to and act as a personal property/facility guide for guests upon request
- Practice verification of guests and proper security reporting procedures regarding for suspicious behavior of unrecognized/persons/guests.
Member Service Representative
YMCA of Greater GR
Grand Rapids , MI
2011.10 - 2013.08
- Work as team player to provide full coverage of all facility entry points, with special attention to non-member service requests
- Adhere to and observe all OSHA and State/Federal safety guidelines for high risk amenities offered (pool/sauna/high level equipment)
- Communicate and cascade down all regulations/compliance changes in effect to staff and members
- SOP for report writing of any/all accidents and/or complaints and escalate to proper level of authority
- Sell and cancel memberships applying procedures of high level of confidentiality managing personal identification and financial information.
Seasonal Driver
UPS
- Deliver packages along an assigned route
- Pick up packages that customers are ready to ship
- Provide a high level of customer service.
Education
Communications
Grand Canyon University
Bachelor of Science - Communication Studies
Alma College
Alma, MISkills
- DOT Compliance
- Goods Transport
- Order Verification
- Load Balancing
- Cargo Handling
- Quality Assurance
- GPS Navigation
- Vehicle Maintenance
- Dispatch Communication
- Payment Collection
- Equipment Operation
- Product Promotion
- Athlete Recruiting
- Match Rules
- Exercise Programs
- Wrestling Strategies
- Above average communication skills
- Interpersonal Communication
Personal Information
- Military Service Branch: Army
- Military Service Rank: Specialist
Accomplishments
- Honor Graduate of Honor Platoon, E-795 Military Police Betallion, Training class 007-13
Certification
- CDL B with passenger and school bus endorsements
Timeline
Business Solutions Specialist
CPI Security Systems Inc.
2023.11 - Current
Delivery Driver
REPUBLIC NATIONAL DISTRIBUTING COMPANY
2023.07 - Current
Assistant Wrestling Coach
Richland School District Two
2022.08 - Current
Delivery Driver
Pepsi Bottling Group
2021.11 - 2023.07
Merchandiser
Southern Glaziers Wine and Spirits
2020.03 - 2020.11
Bell Attendant
The Broadmoor Hotel
2018.07 - 2019.08
Armed Guard
GardaWorld
2017.03 - 2018.05
Expert 5-Star/5-Diamond Hotelier Bellman
The Broadmoor
2015.01 - 2015.12
Military Police Officer
Army National Guard
2012.01 - 2017.01
Member Service Representative
YMCA of Greater GR
2011.10 - 2013.08
Seasonal Driver
UPS
Communications
Grand Canyon University
Bachelor of Science - Communication Studies
Alma College
- CDL B with passenger and school bus endorsements
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