Kevin O'Connell, PMP, CSM
Fairview,TX
Summary
Experienced Senior Project Manager adept at meeting tight deadlines, driving business opportunities, and thriving in team-based environments. Skilled in managing key milestones and delivering exemplary customer service. Able to effectively engage and connect with individuals to ensure successful project outcomes. Proven track record of success. Possess the expertise and leadership abilities necessary to drive projects forward and exceed expectations.
Overview
10
10
years of professional experience
1
1
Certification
Work History
SR. PROJECT MANAGER
MEDQ, INC. (RIS/EMR/EHR)
04.2017
- Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Manage and create new workflows for the client
- Ensure resource availability and allocation
- Hold kick-off calls along with weekly meetings
- Develop a detailed project plan to track progress
- Use appropriate verification techniques to manage changes in project scope, schedule and costs
- Measure project performance using appropriate systems, tools and techniques
- Report and escalate to management as needed
- Manage the relationship with the client and all stakeholders
- Perform risk management to minimize project risks
- Establish and maintain relationships with third parties/vendors.
SR. TECHNICAL PROJECT MANAGER
MEDHOST (EMR)
09.2011 - 10.2016
- Conducts Customer technical kick-off calls to appropriately scope the project’s technical vision, goals, and requirements
- Gathered information from the Customer to help build and customize their database
- Build out the Customer’s Server environment and customize their database for deployment
- Implement the MEDHOST EMR software and configure the onsite MEDHOST environment with the Customer
- Perform all technical pre-Go Live activities to make sure everything is in place and troubleshoot any technical challenges after GoLive
- Handled large and small scale implementations
- Appropriately involves project stakeholders and decision makers, documenting and publishing results of this activity
- Deploy and implement the workstation software for Customer use and troubleshoot any issues
- Provide quality assurance testing of components or deliverables for product installation, testing, and configuration
- Serves as a technical point of contact for all internal clinical resources and all customer resources involved in Technical Services
- Identification and mitigation of technical risk through effective planning and development of corrective actions.
SR. FIELD IMPLEMENTATION SPECIALIST
OPEN TABLE.COM
04.2007 - 09.2011
- Implemented the OpenTable solution to over 500 restaurants throughout the United States
- Built databases for each restaurant, tailored to specific needs
- Configured small and intermediate sized networks to implement the OpenTable Server
- Performed three-hour operation, marketing, and administrator trainings with every installation
- Worked closely with web masters to integrate the OpenTable website with vendor websites sites
- Provided customer service, follow up trainings, and technical support for customers
- Trained Account Executives and Client Relations Managers for new job roles with the company
- Worked as a remote employee executing task prioritization and effective time management.
Education
Bachelor of Science in Technical Management Systems -
Texas A&M University
Minor in Business -
Texas A&M University
Skills
- Team Leadership
- Problem Solving
- Client Relationship Management
- Cross-Functional Communication
- Project Management
- High-Impact Decision Making
- Software Implementation
- Enterprise Products
- Stakeholder Engagement
- Communications Management
- Project Planning
- Requirements Gathering
Certification
- Project Management Professional (PMP), Project Management Institute, 08/2022, 08/2025
- Certified Scrum Master (CSM), Scrum Alliance, 08/2024, 08/2026
State
TX
Referencesavailable
Available Upon Request
Timeline
SR. PROJECT MANAGER
MEDQ, INC. (RIS/EMR/EHR)
04.2017
SR. TECHNICAL PROJECT MANAGER
MEDHOST (EMR)
09.2011 - 10.2016
SR. FIELD IMPLEMENTATION SPECIALIST
OPEN TABLE.COM
04.2007 - 09.2011
Bachelor of Science in Technical Management Systems -
Texas A&M University
Minor in Business -
Texas A&M University
Similar Profiles
Janel TranJanel Tran
Medical Biller at Prosperity EhrMedical Biller at Prosperity Ehr
Mark LewisMark Lewis
Director of Sales and Marketing at Platinum System - EHR Software for ChiropractorsDirector of Sales and Marketing at Platinum System - EHR Software for Chiropractors
Misty BryanMisty Bryan
Touchworks & Pro PM Consultant/Training Lead at EHR ConceptsTouchworks & Pro PM Consultant/Training Lead at EHR Concepts
Jai SalujaJai Saluja
Guest Service Attendant at Heritage Ranch Golf and Country ClubGuest Service Attendant at Heritage Ranch Golf and Country Club
Sameera SalujaSameera Saluja
VP of Programs, Culture & Communications at National Charity League, NCL Allen ChapterVP of Programs, Culture & Communications at National Charity League, NCL Allen Chapter