Kevin O'Connor
Summary
Experienced professional operations leader with a proven track record of optimizing processes and driving efficiency. Skilled in strategic planning, project management, and resource allocation, consistently delivering measurable results. Emphasizing the importance of team collaboration, excels in dynamic environments by adapting quickly and maintaining a high level of reliability.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deputy Director of Operations
US Army
05.2024 - Current
- Developed and implemented a technical services program for specialized equipment worth over $42 million, increasing organizational performance by 47% in less than 90 days with minimal budget expenditure
- Directly trained and managed 4 supervisors while leading a total staff of 80 team members
- Mentored junior staff members, providing guidance on professional development opportunities that align with their individual career goals as well as organizational objectives.
- Developed comprehensive training programs for staff, resulting in increased job proficiency and skill development.
- Developed crisis management plans in collaboration with senior leadership, enabling swift response times during critical situations.
Senior Operations Manager
US Army
01.2024 - 05.2024
- Managed operations, maintenance and security of key operation systems across eight countries.
- Oversaw workforce management planning, volume predictions and capacity planning.
- Implemented data-driven decision making to inform business strategies and drive operational excellence.
- Built strong relationships with key stakeholders through consistent engagement, collaboration, and transparent communication practices.
Operations Manager
US Army
04.2022 - 01.2024
- Directly planned and managed the logistics and training development of over 40 employees on specialized equipment, leading to an increase in employee productivity and 100% certification in under six months.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed and executed a department-wide training programs and ensured adherence to department policy
Shift Leader
Planet Fitness LLC
08.2019 - 09.2021
- Developed strong working relationships with staff, fostering a positive work environment.
- Built long-term customer relationships and advised customers on promotional and sales information
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
Management Certification - Aerospace/Air Defense Operations Officer
Basic Officer Leadership Course
10.2022
Bachelor of Arts - Political Science, Concentration in International Affairs
North Carolina Agricultural And Technical State University
05.2019
Skills
- Program Management
- Intrapersonal Communication
- Travel
- Microsoft Office
- Operations management
- Presentation Skills
- Scheduling management
- Data Analysis
- Executive leadership
- Risk Management
- Secret Security Clearance
- Logistics management
Websites
Certification
Anti-Terrorism Officer Level II Certificate, 02/01/24, Trained in Risk Management by examining physical security considerations, the antiterrorism planning process, resource management, and contract assessment.
Timeline
Deputy Director of Operations
US Army
05.2024 - Current
Senior Operations Manager
US Army
01.2024 - 05.2024
Operations Manager
US Army
04.2022 - 01.2024
Shift Leader
Planet Fitness LLC
08.2019 - 09.2021
Management Certification - Aerospace/Air Defense Operations Officer
Basic Officer Leadership Course
Bachelor of Arts - Political Science, Concentration in International Affairs
North Carolina Agricultural And Technical State University