Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Carpenter
McNeil Remodeling And Construction
Santa Rosa, CA
10.2022 - 12.2022
Cut materials according to specifications in preparation for installation.
Assisted with movement of materials and equipment to job sites.
Kept job site cleaned up properly and all debris disposed of in respective containers.
Assistant Manager
Andys Produce
Sebastopol, CA
08.2007 - 08.2021
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Mentored team members to enhance professional development and accountability in workplace.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Front Desk Sales Associate
Fusion Fitness
Santa Rosa, CA
06.2017 - 01.2018
Confirmed appointments, communicated with clients and updated client records.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Resolved customer problems and complaints.
Sorted, received and distributed mail correspondence between departments and personnel.
Increased customer satisfaction by resolving issues.
Education
Associate of Arts - Business Administration
Santa Rosa Junior College
Santa Rosa, CA
05.2020
Skills
bilingual spanish and english
translator
attention to detail
socialskills
computer skills
Team Motivation
Collaborate Cross-Functionally
Customer Relations
Negotiation and Conflict Resolution
Certification
Certified roofing, GAF academy intro to Residental Roofing" (Dry-Tech Roofing Training Center)