Aliyah Roopchand

• Ensured the accuracy of cash register counts during opening procedures
• Managed concurrent orders from Uber, Grubhub, online platforms, and in-store customers to provide exceptional customer service
• Sustained cleanliness and organization of dining areas, restrooms, and workstations by performing routine tasks such as sweeping, mopping, and supply replenishment.
• Collaborated with a team of two to ensure smooth operations and maintain high customer service standards during peak hours.
• Informed customers about current promotions such as discounts on certain products or services offered by the store.

(Per Diem)

• Managed filing system, handled incoming calls, and facilitated seamless communication between medical professionals and patients
• Reviewed all documents prior to filing in order to ensure accuracy of data inputted into the system.
• Managed outgoing calls to contact other doctors and clients.
• Maintained patient confidentiality while retrieving and processing information.

• Assisted with customer service duties, interacting with a high volume of 200 customers per shift
• Handle transactions including POS, credit, cash and exchange/returns to ensure accuracy of both cash flow and customer orders
• Assisted fellow cashiers as the assistant front end to resolve customers conflicts and questions and to manage product transactions
• Trained new cashiers on money transactions, register software, and accessible knowledge on product inventory within the software.