Kevin Orzel
Plainville,CT
Summary
Seasoned Field Technician with a robust background in network connectivity and professional communication, demonstrated during tenure at Comcast, Xfinity. Managing projects and enhancing system efficiencies. Proven track record in diagnostics and customer service, achieving significant improvements in client satisfaction and operational performance.
Overview
2025
2025
years of professional experience
Work History
Residential and Business Field Technician
Comcast, Xfinity
Berlin, CT
04.2007 - Current
- Customer Service.
- Installing and troubleshooting coax, fiber optic, phone lines, Cat 5, and Cat 6.
- Installing and troubleshooting wireless networks, cable TV systems, and alarm systems.
- Inspecting and maintaining records for company vehicles.
- Daily use of Outlook, Excel, and Teams.
- Periodically planning and conducting presentations and meetings, both virtual and in person.
- Submitting various electronic forms for construction and maintenance.
- Consulted electronic and paper blueprints to plan appropriate, effective repair work.
Overnight Manager
Sam's Club
Berlin, CT
- Supervised 10 to 15 employees.
- Responsible for building safety and alarms.
- Inspecting forklifts.
- Shipping and Receiving.
- Hiring and dismissing employees.
Materials Processor
Reflexite Corporation
Avon, CT
- Staging and running various materials through industrial machines.
- Inspecting materials before and after processing.
- Working and inspecting suspended hydraulic lifts and forklifts.
- Shipping and receiving.
Salesperson
Crowley Kia
Bristol, CT
- Customer Service.
- Processing paperwork.
- Resolved customer complaints promptly and efficiently.
- Submitting credit applications.
- Maintaining paperwork and service records for vehicles.
Education
High School Diploma -
New Britain High School
New Britain, CT06-1986
Skills
- Cable pulling
- Instrumentation configuration
- Component repair
- Network connectivity
- Software support
- Project management
- Electronics repairs
- Professional communication
- Diagnostic testing
- Field operations
References
Tom Ferrel, Comcast Direct Supervisor
- 860-921-4827
Benjamin Gonzalez, Comcast Technician
- (475)-688-0985
- 2001c5@cox.net
Armando Perez, Sam's Club
- 860-808-8072
- aaperez77@icloud.com
- armando.a.perez@lmco.com
More references provided upon request.
Timeline
Residential and Business Field Technician
Comcast, Xfinity
04.2007 - Current
Overnight Manager
Sam's Club
Materials Processor
Reflexite Corporation
Salesperson
Crowley Kia
High School Diploma -
New Britain High School