Kevin Otterstrom
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
17
17
years of professional experience
Work History
Air Safety Investigator
National Transportation Safety Board
07.2022 - 04.2023
- Conducted Accident Investigation / Incident investigations
- Prepared timely and comprehensive written reports of aviation accidents and incidents, accurately reflecting the findings and conclusions of the investigation
- Conducted factual and analytical reports
- Developed safety recommendations, corrective actions, and other necessary changes in operation procedures to improve aviation safety.
Manager / Aviation Safety Officer
CAE Oxford Aviation Academy, Falcon Field
04.2019 - 06.2022
- Organized and prioritized tasks for employees
- Managed SMS Safety System
- Time management and managed multiple projects for up coming deadlines.
- Conducted Accident Investigation / incident investigations involving small aircraft
- Wrote comprehensive written reports of investigation activities as assigned
- Conducted factual and analytical reports
- Developed safety recommendations, corrective actions, and other necessary changes in operation procedures to improve aviation safety.
- Communicated effectively with employees, supervisors and management.
Specialist – Line Service
Phoenix – Mesa Gateway Airport
08.2014 - 04.2019
- Communicated effectively with supervisors and management.
- Member of OSHA Safety Committee to rewrite policies and procedures for the airport
- Perform aircraft servicing, ground handling and related aviation activities in the support of flight crews
- Provide a high level of customer service and client relations based on outstanding communication and interpersonal skills
- Certification as a National Air Transportation Association Professional (NATA)
- Maintain compliance with the provisions of Part 139 (FARs) of aviation fuel storage, dispensing, and handling activities.
Business Manager / Owner
Heartwood Tree Service
03.2011 - 10.2014
- Manage business operations, including accounting and analysis of client accounts, for business performance strategies
- Lead and manage employees.
- Motivated and contributed to the professional and personal development of staff.
- Develop, maintain and implement all safety activities and training related to tree service operation
- Perform unwavering commitment to customer service, with the ability to build productive relations, resolve complex issues and win customer loyalty.
- Managed work crews.
- Bookkeeping of the company's balance sheets and income statements.
Engineering Technician / Supervisor
L – 3 Communications Warrior Systems
04.2006 - 05.2011
- Assisted with activities and gathered document product requirements relevant to certification, configuration, data management and engineering processes related to Night Vision Equipment
- Provided leadership to 22 employees and 1 engineer for two separate departments
- Consultant in the writing of a Technical Standard Order issued to FAA in the marketing of Night Vision Equipment.
- Time management and managing multiple project deadlines.
- Assisted engineers in the design, development, testing, and manufacturing of Night Vision Equipment
- Researched product tests, recorded data, made computations, analyzed results and wrote scientific reports.
Education
Certificate - Strategic Decision And Risk Management
Stanford University
Stanford, CA06.2015
Master of Science - Safety Systems
Embry-Riddle Aeronautical University Worldwide
Prescott, AZ12.2012
Bachelor of Science - General Studies / Airport Management
University of North Dakota
Grand Forks, ND08.2010
Certificate - Parks And Recreation Management / Forestry
Northern Arizona University
Flagstaff, AZ08.2004
Skills
Microsoft Office Excel, Powerpoint, WORD, TEAMS, data entry into CENTRIK, SAFTI
Tree felling, trimming, and removal
Heavy equipment transportation and operations / bucket and log truck operations
Wildfire prevention trained
CPR and First- Aid Trained 11-16-23
Safety protocols in tree service operations, machine operations and crew work
Inventory and procurement in tree service operations
Data and expense management - Tree Service Operations and CAE Aviation Academy
Tree climber with spikes and trimmer for tree service operations
Experience in resolving conflicts and handle challenging situations with crews
Affiliations
- American Society of Safety Professionals
Additional Information
- DOD Security Clearance
Languages
English
Full Professional
Timeline
Air Safety Investigator
National Transportation Safety Board
07.2022 - 04.2023
Manager / Aviation Safety Officer
CAE Oxford Aviation Academy, Falcon Field
04.2019 - 06.2022
Specialist – Line Service
Phoenix – Mesa Gateway Airport
08.2014 - 04.2019
Business Manager / Owner
Heartwood Tree Service
03.2011 - 10.2014
Engineering Technician / Supervisor
L – 3 Communications Warrior Systems
04.2006 - 05.2011
Certificate - Strategic Decision And Risk Management
Stanford University
Master of Science - Safety Systems
Embry-Riddle Aeronautical University Worldwide
Bachelor of Science - General Studies / Airport Management
University of North Dakota
Certificate - Parks And Recreation Management / Forestry
Northern Arizona University
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