Critical-thinking Facility Manager with 15 years of proven successful cost-reduction techniques, efficient scheduling and error-free compliance inspections. Adept at aligning departmental goals and personnel assignments to achieve on-time job completion, supporting overall company objectives.
Administred a $102 MM facilities budget, evaluating vendor expenses associated with recovery repairs.
Responsible for Facilities Maintenance and Repairs for 300+ Petsmart locations.
· Provided 24/7 support to field leaders and 3rd party call center.
· Executed daily preventative repair/maintenance tickets and analyzed historical data to proactively address emerging trends.
· Prioritized continuous development and implemented process and training documents for Facilities department, vendors, and store/field partners.
· Collaborated with Facilities Solutions and Capital teams to research, test, measure, and improve facilities programs.
· Partnered with Risk Services and Loss Prevention/Safety leaders.
· Fostered positive, respectful vendor relationships while supporting business needs and holding partners accountable for SLAs and KPI adherence.