Dynamic business owner with a proven track record at Yahana Inc, excelling in inventory management and customer service. Successfully implemented operational efficiencies that enhanced customer satisfaction and drove repeat business. Skilled in financial reporting and employee training, fostering a collaborative workplace culture that boosted team performance and engagement.
Overview
17
17
years of professional experience
Work History
Owner
Yahana Inc, East Lincoln Mini Mart
11.2021 - Current
Handling everyday responsibilities.
Delivered exceptional service to customers.
Replenished inventory in soda and beer coolers.
Removed dust from store products.
Coordinated and managed inventory.
Maintained cleanliness of exterior and interior spaces for customer satisfaction.
Executed successful hiring initiatives.
Cooked a variety of hot meals to satisfy customer demands during peak lunch hours.
Owner
Meghil Brothers LLC , Vintage Wines Bacchus Bar
04.2015 - 07.2019
Managed day-to-day business operations.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Trained and motivated employees to perform daily business functions.
Implemented marketing strategies to increase brand awareness and attract new customers.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Expanded product offerings by researching market trends and identifying potential growth opportunities.
Generated revenues yearly and effectively capitalized on industry growth.
Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
Sales Clerk
Ryders Ln Wine and Spirit
06.2013 - 03.2015
Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
Developed strong relationships with customers, driving repeat business and loyalty.
Processed transactions quickly and accurately.
Kept front check out area clean and organized for efficient service.
Acquired wine knowledge to suggest suitable options to customers.
Developed understanding of running a spirits establishment.
Sales Associate
Radio Shack Corporation
01.2010 - 03.2013
Managing customer support services.
Directed customers through sales inventory in timely manner.
Arranged merchandise on shelves.
Ensured dust-free presentation on shelving.
Offered improved product solutions to clients.
Sales Associate
Macys Department Store
03.2008 - 01.2010
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate Of Applied Business - Business Administration
Middlesex County College
Edison, NJ
06.2013
Skills
Inventory management
Financial reporting
Customer service
Employee training
Menu planning
Supplier negotiation
Operational efficiency
Visual merchandising
Time management
Business management
Languages
Gujarati
Native or Bilingual
English
Full Professional
Hindi
Full Professional
Timeline
Owner
Yahana Inc, East Lincoln Mini Mart
11.2021 - Current
Owner
Meghil Brothers LLC , Vintage Wines Bacchus Bar
04.2015 - 07.2019
Sales Clerk
Ryders Ln Wine and Spirit
06.2013 - 03.2015
Sales Associate
Radio Shack Corporation
01.2010 - 03.2013
Sales Associate
Macys Department Store
03.2008 - 01.2010
Associate Of Applied Business - Business Administration
Early Childhood Educator Assistant at The Goddard School For Early Childhood DevelopmentEarly Childhood Educator Assistant at The Goddard School For Early Childhood Development