Kevin Perez Fajardo
Houston
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
4
4
years of professional experience
Work History
Sandblaster
Dobbs Coating Systems
11.2024 - 07.2025
- Masked, grit blasted or chemically rinsed surfaces to prepare for sandblasting.
- Determined accurate mixtures and times for sandblasting to meet desired finish.
- Maintained abrasive blasting equipment and performed minor repairs.
- Set up portable sandblasters and maintained clean and safe work zone.
Guest Advocate
Target
08.2023 - 04.2024
- Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
- Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
- Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
Sales Consultant
Verizon
08.2022 - 02.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Online Personal Shopper
Walmart
08.2021 - 08.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
Education
High School Diploma -
Yes Prep White Oak
Houston, TX06.2022
Skills
- Exceptional communication
- Guest Relations
- Customer Service
- Flexible Schedule
- OSHA compliance
- Material selection
- Shoveling expert
Languages
Spanish Full Professional
English Full Professional
Timeline
Sandblaster
Dobbs Coating Systems
11.2024 - 07.2025
Guest Advocate
Target
08.2023 - 04.2024
Sales Consultant
Verizon
08.2022 - 02.2023
Online Personal Shopper
Walmart
08.2021 - 08.2022
High School Diploma -
Yes Prep White Oak
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