Kevin Petty

• Developed strong relationships with clients, resulting in repeat business and positive feedback.
• Delivered exceptional customer service experiences by maintaining a positive attitude, active listening skills, and empathetic responses to customer concerns.

Built strong rapport with members of CVS updated their med to 3 months supply.

• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Resolved customer complaints with empathy, Help technicians work with various companies. Along with "American Home Shield", and "Cross Country.".

• Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services by booking flights. Attended to customer preference for American Airlines. Also train new agents how to work the computer