Kevin Pich
Willow Grove,PA
Overview
8
8
years of professional experience
Work History
Auto Glass Technician
Safelite Auto Glass
Philadelphia, PA
10.2021 - Current
- Collaborated with team members to ensure smooth workflow, resulting in timely project completion.
- Accepted and processed payments for services.
- Ensured equal service quality for every customer.
- Maintained high-quality workmanship by adhering to industry standards and best practices in all tasks performed.
- Participated in ongoing training workshops, honing skills as an Auto Glass Technician and staying current with industry advancements.
- De-escalated situations which focused on listening to understand the other person’s perspective while showing empathy and maintaining a calm and respectful demeanor
Roof Installer
Expert Roofing Services
Philadelphia, PA
04.2019 - 10.2021
- Completed projects ahead of schedule by efficiently prioritizing tasks and maintaining a high level of productivity throughout the workday.
- Demonstrated adaptability by installing various types of roofing systems, including shingle, metal, and flat roofs for both residential and commercial properties.
- Exhibited strong problem-solving abilities when encountering unexpected issues during installations, minimizing project delays.
- Collaborated effectively with team members on large-scale commercial projects, ensuring successful completion within deadlines.
- Developed strong time management skills by consistently meeting or exceeding deadlines for multiple projects simultaneously without sacrificing quality or customer satisfaction.
- Increased client referrals through exceptional workmanship and dedication to outstanding customer service.
Clerk
Acme
Philadelphia, PA
01.2017 - 04.2019
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Education
High School Diploma - Automotive Engineering
Swenson Arts & Technology High School
Philadelphia, PA06.2016
Skills
- Diagnosing problems
- Troubleshooting malfunctions
- Safety procedures
- Teamwork and collaboration
- Attention to detail
- Problem-solving abilities
- Multitasking
- Excellent communication
- Active listening
- Decision-making
- Professionalism
- Physical stamina
Timeline
Auto Glass Technician
Safelite Auto Glass
10.2021 - Current
Roof Installer
Expert Roofing Services
04.2019 - 10.2021
Clerk
Acme
01.2017 - 04.2019
High School Diploma - Automotive Engineering
Swenson Arts & Technology High School