Summary
Overview
Work History
Education
Skills
Timeline
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KEVIN PRATT

Richmond,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience

Work History

Air Traffic Control Trainee

FAA
05.2023 - 06.2023
  • Utilized communications systems to direct movement of pilots and ground personnel.
  • Researched continually to stay up to date on new FAA rules and policies.
  • Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
  • Provided pilots with instructions for safe landings and takeoffs at airport.
  • Worked closely with other air traffic controllers to establish safe and productive flow of traffic.

Supervisor

USPS
05.2022 - 05.2023
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Manage the workflow of the employees, creating team schedules and delegating tasks
  • Assess the work performance of the employees and identify areas that need improvement
  • Ensure that business goals, deadlines and performance standards are met
  • Set goals for workers and making sure they comply with the company’s plans and vision
  • Handle customer complaints, resolved issues, and adjusted policies to meet changing needs.

City Letter Carrier

USPS
08.2018 - 05.2023
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Pleasantly greeted and engaged customers, assisting with any mail-related issues.
  • Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.

Technology Sales Associate

Sams Club
01.2012 - 01.2018
  • Educated new sales staff on store policies and customer support operations.
  • Demonstrated products and specific features at customer locations and special events.
  • Used consultative sales approach to understand and meet customer needs.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.

Tax PREPARER

VITA
02.2017 - 04.2017
  • Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
  • Completed and filed returns with tax departments at local, state, and federal levels.
  • Assessed client tax situations to determine best filing options.
  • Maintained complete records of client tax returns and supporting documentation in secured areas.
  • Maintained compliance by adhering to current tax laws and regulations.
  • Utilized tax software to prepare returns and meet deadlines.

Education

Bachelor of Science - Accounting

Virginia Commonwealth University
Richmond, VA
05.2017

Bachelor of Science - Accounting

Virginia State University
Petersburg, VA
05.2015

Skills

  • Microsoft Excel (Tables, Vlookups, Formulas, queries)
  • Tax Accounting
  • Filing System Management
  • Microsoft Access

Timeline

Air Traffic Control Trainee

FAA
05.2023 - 06.2023

Supervisor

USPS
05.2022 - 05.2023

City Letter Carrier

USPS
08.2018 - 05.2023

Tax PREPARER

VITA
02.2017 - 04.2017

Technology Sales Associate

Sams Club
01.2012 - 01.2018

Bachelor of Science - Accounting

Virginia Commonwealth University

Bachelor of Science - Accounting

Virginia State University

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KEVIN PRATT