Kevin Ralph
Acworth,GA
Summary
Go-getter candidate eager to utilize analytical and research skills. Adept at event planning, media relations and social media management. Excellent communication skills with comprehensive understanding of communications industry.
Overview
5
5
years of professional experience
Work History
Server
Stars And Strikes Family Entertainment Center
04.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Receptionist
Three-13 Salon, Spa, And Boutique
05.2022 - 04.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Master of Ceremonies
Stars And Strikes Family Entertainment Center
04.2021 - 06.2022
- Utilized great communication and interpersonal skills when interacting with parties to promote smooth and efficient operations.
- Coordinated with coworkers to help customers, achieving efficient operations and high customer satisfaction.
- Greeted guests and welcomed patrons in support of company service policy.
- Trained new employees in proper theater procedures and policies to achieve employee efficiency.
- Ran concession stand by preparing food and serving drinks for patrons.
- Supervised lobbies and restrooms for cleanliness and safety standards.
- Read commercials and announcements into microphone following prewritten scripts.
- Spoke intelligently and enthusiastically regarding current music and performers to engage and entertain listeners.
- Assisted with special events by working premieres, private screenings and charity events.
Cashier
Taco Bell
04.2018 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor of Science - Media And Entertainment
Kennesaw State University
Kennesaw, GA05.2024
Skills
- Audience Engagement
- Public Relations
- Promoting Site Engagement
- Strategic Planning
- Social Media Management
- Social Ad Campaigns
- Online Marketing and Advertising
- Story Production
- Twitter, Tiktok, Pinterest, Clubhouse
- Influencer Collaboration
- Interpersonal Skills
- Facebook, Instagram, LinkedIn
Timeline
Server
Stars And Strikes Family Entertainment Center
04.2023 - Current
Receptionist
Three-13 Salon, Spa, And Boutique
05.2022 - 04.2023
Master of Ceremonies
Stars And Strikes Family Entertainment Center
04.2021 - 06.2022
Cashier
Taco Bell
04.2018 - 06.2022
Bachelor of Science - Media And Entertainment
Kennesaw State University
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