Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Ramos

Bronx,New York

Summary

Seasoned Residence Manager with a proven track record at Community Resource Center for the Developmentally Disabled, showcasing exceptional skills in analytical thinking and first-aid. Expert in coordinating comprehensive treatment plans and enhancing community resources utilization, significantly improving client care outcomes. Demonstrates unparalleled dedication to safety and staff development.

Overview

4
4
years of professional experience

Work History

Residence Manager

Community Resource Center for the Developmentally Disabled
Bronx, NY
03.2023 - Current
  • Works closely with interdisciplinary clinical team to coordinate treatment plans.
  • Ensures that all measures for safety and well-being are maintained at the highest level.
  • Schedules staff to provide adequate coverage for regular workdays, holidays, vacations, leaves, medical appointments, and trips.
  • Schedules staff to provide adequate coverage for regular workdays, holidays, vacations, leaves, medical appointments, and trips.
  • Assists with hiring residential staff. Orients, trains, evaluates, and recommends disciplining of all staff.
  • Makes weekly environmental rounds, from which work requests are generated. Arranges for maintenance of physical plant and equipment, including a van.
  • Oversees fire safety systems, including smoke detectors, sprinkler heads, alarm bells, emergency lights, and documents inspections quarterly.
  • Responds to crisis situations and medical emergencies, including accidents, by taking quick and decisive action.
  • If an emergency has caused a resident to exhibit behavior that is threatening or dangerous, in accordance with OPWDD-approved Behavior Management guidelines, you may have to provide strategies for crisis intervention and prevention.
  • Dispenses medications to residents. Administers appropriate first aid based on visible symptoms and medical history in accordance with guidelines and accepted first aid practices.
  • Develops goals and activities generated by an interdisciplinary team. Produces an active treatment plan schedule for each person served.
  • Coordinates admissions to program, including preparation of referral material, initial screening of applicants, contact with families, and other referral services.
  • Serves as a liaison to Day Programs, Service Coordination, and Clinics, as needed.
  • Works regularly with, develops, or is responsible for maintaining security of confidential information, such as records of persons receiving services, which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to the agency or persons receiving services and their families.
  • Maintains petty cash records and records all purchases.
  • Prepares and submits payroll for residential staff.

Case Manager

Amber Court Pelham Gardens
Bronx, New York
02.2021 - 03.2023
  • Maintain case load of 85 + residents, including family support to ensure proper healthcare plans are put in place and achieved
  • Support physicians and hospital staff with appropriate resource integration
  • Conduct annual medication reviews and produce timely reports detailing the activities of the organization
  • Prepared client discharge by reviewing and amplifying plans and coordinating discharge and post-discharge requirements
  • Provided support for complex cases or complaints requiring special attention
  • Support residential treatment plans and help resident transition into programs
  • Evaluate staff to determine the areas in need of improvement and encourage continuous development

Case Manager

Rebekah Rehab Assisted Living
Bronx, New York
09.2020 - 02.2021
  • Established treatment programs by setting schedules and routines, coordinating services and arranging for resources
  • Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention
  • Collaborated closely with treatment team to appropriately coordinate client care services
  • Supervised HHA's, ensuring that they completed care of residents
  • Assisted Director of Program with various supervisory duties, as needed
  • Help tour families around the facility
  • Responded to crisis situations to deescalate and handle severe mental health and behavioral issues

Education

High School Diploma -

Gateway School of Environmental Research And Technology
Bronx, NY

Skills

  • Discharge planning
  • In-service trainer
  • Analytical thinking
  • Community resources
  • First-aid certified
  • AMAP certified

Languages

Spanish, Conversational

Timeline

Residence Manager

Community Resource Center for the Developmentally Disabled
03.2023 - Current

Case Manager

Amber Court Pelham Gardens
02.2021 - 03.2023

Case Manager

Rebekah Rehab Assisted Living
09.2020 - 02.2021

High School Diploma -

Gateway School of Environmental Research And Technology
Kevin Ramos