Seasoned Residence Manager with a proven track record at Community Resource Center for the Developmentally Disabled, showcasing exceptional skills in analytical thinking and first-aid. Expert in coordinating comprehensive treatment plans and enhancing community resources utilization, significantly improving client care outcomes. Demonstrates unparalleled dedication to safety and staff development.
Overview
4
4
years of professional experience
Work History
Residence Manager
Community Resource Center for the Developmentally Disabled
Bronx, NY
03.2023 - Current
Works closely with interdisciplinary clinical team to coordinate treatment plans.
Ensures that all measures for safety and well-being are maintained at the highest level.
Schedules staff to provide adequate coverage for regular workdays, holidays, vacations, leaves, medical appointments, and trips.
Schedules staff to provide adequate coverage for regular workdays, holidays, vacations, leaves, medical appointments, and trips.
Assists with hiring residential staff. Orients, trains, evaluates, and recommends disciplining of all staff.
Makes weekly environmental rounds, from which work requests are generated. Arranges for maintenance of physical plant and equipment, including a van.
Oversees fire safety systems, including smoke detectors, sprinkler heads, alarm bells, emergency lights, and documents inspections quarterly.
Responds to crisis situations and medical emergencies, including accidents, by taking quick and decisive action.
If an emergency has caused a resident to exhibit behavior that is threatening or dangerous, in accordance with OPWDD-approved Behavior Management guidelines, you may have to provide strategies for crisis intervention and prevention.
Dispenses medications to residents. Administers appropriate first aid based on visible symptoms and medical history in accordance with guidelines and accepted first aid practices.
Develops goals and activities generated by an interdisciplinary team. Produces an active treatment plan schedule for each person served.
Coordinates admissions to program, including preparation of referral material, initial screening of applicants, contact with families, and other referral services.
Serves as a liaison to Day Programs, Service Coordination, and Clinics, as needed.
Works regularly with, develops, or is responsible for maintaining security of confidential information, such as records of persons receiving services, which requires regular use of discretion. Improper disclosure may cause embarrassment, disruption, or conflict to the agency or persons receiving services and their families.
Maintains petty cash records and records all purchases.
Prepares and submits payroll for residential staff.
Case Manager
Amber Court Pelham Gardens
Bronx, New York
02.2021 - 03.2023
Maintain case load of 85 + residents, including family support to ensure proper healthcare plans are put in place and achieved
Support physicians and hospital staff with appropriate resource integration
Conduct annual medication reviews and produce timely reports detailing the activities of the organization
Prepared client discharge by reviewing and amplifying plans and coordinating discharge and post-discharge requirements
Provided support for complex cases or complaints requiring special attention
Support residential treatment plans and help resident transition into programs
Evaluate staff to determine the areas in need of improvement and encourage continuous development
Case Manager
Rebekah Rehab Assisted Living
Bronx, New York
09.2020 - 02.2021
Established treatment programs by setting schedules and routines, coordinating services and arranging for resources
Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention
Collaborated closely with treatment team to appropriately coordinate client care services
Supervised HHA's, ensuring that they completed care of residents
Assisted Director of Program with various supervisory duties, as needed
Help tour families around the facility
Responded to crisis situations to deescalate and handle severe mental health and behavioral issues
Education
High School Diploma -
Gateway School of Environmental Research And Technology
Bronx, NY
Skills
Discharge planning
In-service trainer
Analytical thinking
Community resources
First-aid certified
AMAP certified
Languages
Spanish, Conversational
Timeline
Residence Manager
Community Resource Center for the Developmentally Disabled
03.2023 - Current
Case Manager
Amber Court Pelham Gardens
02.2021 - 03.2023
Case Manager
Rebekah Rehab Assisted Living
09.2020 - 02.2021
High School Diploma -
Gateway School of Environmental Research And Technology
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