Kevin R. Gresham
Baltimore,MD
Summary
I am a highly professional manager with a strong creative capability rooted in a diverse background that includes technological, administrative, and military experience. This unique combination enables me to effectively plan, control, and manage structured cabling systems, focusing on wiring installation, distribution, testing, and electrical signal analysis. With the credentials to obtain a top-secret security clearance and a firm ethical foundation, I bring a commitment to professionalism and responsibility in all my endeavors. My excellent interpersonal skills, combined with enhanced leadership abilities, allow me to navigate changing situations effectively and work collaboratively within a team environment. I am persistent in my pursuit of optimal results and believe in maintaining a strong dedication to both my role and the success of the organization.
Qualified Quality Control Supervisor, Operations Officer I, with solid foundation in technical troubleshooting and system maintenance. Successfully implemented process improvements that enhanced operational efficiency and reduced downtime. Demonstrated proficiency in diagnosing complex issues and collaborating with cross-functional teams to achieve seamless project execution.
Overview
23
23
years of professional experience
Work History
Sr. Technician, IT Installation
KIT Services LLC
01.2024 - Current
- Oversee technical tasks that requires an advanced knowledge and problem solving skills.
- Troubleshooting to diagnose and resolve technical issues.
- Provide guidance to junior technicians, ensuring proper procedures and performance standards are met.
- Share industry’s best practices, creating a culture of continuous learning and improvement.
- Create and maintain accurate and up to date technical documents and reports
- Coordinate technical aspects of projects ensuring timely completion and fulfillment of the project goals
- Maintain the technical infrastructure and ensure the success of the organization.
- Monitored and enforced safety measures to mitigate hazards.
- Installed new systems and parts with an efficient approach.
- Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
- Provided exceptional customer support, resolving technical issues quickly and efficiently.
- Managed inventory control, ensuring accurate tracking of parts and supplies for seamless operations.
Quality Control / Quality Assurance & First Aid & OHSA Safety Trainer / Manager
Plexus Com Group
06.2018 - 04.2023
- Work with upper management to deliberate changes and iteration on existing processes to improve outcome of projects
- Implementing and upholding process standards to ensure output integrity
- Quality Assurance- systematic reviews of output to confirm specifications and standards are being met.
- Organized regular site meetings to discuss ongoing initiatives, address employee concerns, and review progress toward established goals.
- Train employees in Standard First Aid, CPR, AED, and how to respond to breathing and cardiac emergencies
- Preventing disease transmission
- Managed record-keeping processes related to employee training attendance, certifications, accident logs, and other pertinent information required by law or corporate policy.
- Served as a trusted resource for colleagues seeking advice or clarification on matters related to construction safety laws, regulations, or best practices.
- Facilitated open lines of communication between employees and managers regarding potential hazards or unsafe conditions on the worksite.
- Promoted a culture of safety awareness within the organization through effective communication strategies and initiatives.
- Evaluated existing safety policies and procedures to identify areas for improvement, implementing necessary changes in collaboration with management.
- Identified potential hazards during facility walks, recommending appropriate control measures to minimize risks and protect our employees.
- Reduced the incidence of accidents and injuries through regular safety inspections and risk assessments.
- Enhanced employee understanding of safety protocols by creating easy-to-understand instructional materials and guides.
- Demonstrated commitment to maintaining a safe work environment by consistently modeling best practices in personal protective equipment use, hazard communication, and adherence to established safety protocols.
- Championed continuous improvement efforts by staying informed on current trends in occupational health and safety practices.
Chesapeake Region Field Operations Manager
Medical Equipment Installations Inc.
06.2016 - 04.2018
- Manage and assist in the recruitment, team building and training process for the Chesapeake region patient monitoring installation teams
- Ensure that system installations are installed to company and manufacturers standards
- Supervise and train new employees to perform Line Sweep Testing in patient monitoring system
- Assist engineers with system commissioning
- Coordinate technician’s schedule and travel arrangements
- Manage the logistical needs for technicians’ travel
- Supervise and provide technical and safety training in field operations
- Inform upper management of Project and employee status
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Boosted team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
- Oversaw work of 18 personnel, with 3 direct reports.
- Performed daily inspections, documented equipment downtime, and oversaw maintenance for equipment.
- Evaluated and revamped existing workflows within the field operations department, resulting in increased productivity and more efficient use of resources.
- Assisted in recruiting, hiring and training of team members.
Electrical Lead & Fire Alarm Installation Foreman
Netcom Technologies
06.2015 - 04.2016
- Manage the fire and security systems installation team (residential and government facilities)
- Responsible for scheduling and project progress reporting
- Enhanced client satisfaction through proactive communication updates on the status of ongoing projects or potential obstacles encountered during installations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly to ensure satisfaction.
- Ensure that system installations are installed according to the NFPA 70, National Electrical Codes as well as company and manufacturers standards
- Supervise and provide toolbox talks and safety training
Manager/ Project Manager/ OHSA Safety Trainer
Plexus Com Group
05.2002 - 01.2015
- Assist in the recruitment and team building process for the communication structured cabling and other low voltage systems installation teams
- Manage vendors and sub-contractors to ensure all contract employees are compliant with all task related Federal, State and local regulations, and company policies
- Identify SOW and drawing conflicts during pre-bid process for Q&A
- Perform and assist with project take-offs
- Develop project submittals for RFP
- Prepare labor schedule based on scope of work
- Provide project material and labor cost estimation based on RFPs scope of work
- Ensure that project milestones and golds are on schedule and on budget
- Managed and motivated employees to be productive and engaged in work.
- Responsible for scheduling and project progress reporting
- Accomplished tasks within established timeframes.
- Prepare and submit change order request and submittals
- Ensure that system installations are installed according to the NFPA 70, National Electrical Codes as well as company and manufacturers standards
- Completing job related documentation (As-Built drawings, test results, warranty information and other closing documentation)
- Supervise and provide technical and safety training for inside and outside plant construction
Education
Associate in arts degree - Business Administration
Strayer University
Skills
- Project coordination
- Technical troubleshooting
- Mentorship and training
- Quality assurance
- Project management
- OSHA compliance
- System installations
- Team building
- Relationship building
Certification And Training
- National Safety Council – OSHA Authorized Construction Safety Trainer course
- National Safety Council – NSC CPR & AED Trainer course
- National Safety Council – NSC First Aid Trainer course
- Coaxial Types Installed and Terminated; RG-59, RG-6, RG-11, .5” Aircell 50 Ohm and .5” Heliax with PIM and Non-PIM rated connectors
- Hellermann Tyton Connectivity Products Certified Installer
- Hubbell, Mission Critical Premises Distribution System
- Sumitomo Electric Lightwave Corp. - Design & Installation of Future Flex Air-Blown Fiber Cabling Systems
- CCTV Certification, Stam Multimedia
- Valcom PA Certifications
- OTDR/Fluke Networks Certified
- Tyco Electronics/AMP Netconnect Certified
- Draka/Molex Certified
- Ortronix Contractor
- Superior Premises Distribution System
- Siecor Fiber Termination (ST, SC, FC, LC and APC)
- Fiber Optic Terminations (Pre-polished Connector System, Epoxy and Polish Termination and Splice-on Pigtail connectors)
- Tone Commander, ISDN Voice System Integration
- 3M Volition Certified Installer
Professional References
- David Kilduff, RCDD, Program Manager, 410-419-0038
- Nick Damico, RCDD, Program Manager, 443-790-2307
- Paul Nizer, Director of Electrical Operations, 954-995-1361
Duties And Tasks Performed
- Ensuring that all production processes meet their contract specifications and standards.
- Implementing and upholding process standards.
- Work with upper management to deliberate changes and iteration on existing processes.
- Help stockholders/customers understand the quality standards.
- Rejecting or accepting finalized standard and/or process.
- Offered suggestions to enhance the safety and overall quality of products.
- Worked with senior executives to develop problem-solving strategies.
- Monitor technical systems for performance, efficiency and reliability.
- Develop and revise training courses.
- Assist in recruitment and team building.
- Ensure compliance with OSHA and safety regulations.
- Coordinate and schedule vendor/product training for stockholders end users.
- Ensure compliance with NFPA and safety regulations.
- Manage safety operations for outside plant installations.
- Provide First-Aid, CPR, and AED Safety training and certification.
- Conduct construction safety surveys and hazard assessments.
- Manage IT and telecommunications equipment installation.
- Complete projects on time and under budget.
- Ensure timely billing and collections.
- Prepare project schedules and cost estimations.
- Manage teams throughout the project lifecycle.
- Perform low voltage project take-offs and manage job documentation.
- Install EMT and rigid conduit for electrical wiring.
- Support installation and decommissioning of GE medical imaging equipment.
Timeline
Sr. Technician, IT Installation
KIT Services LLC
01.2024 - Current
Quality Control / Quality Assurance & First Aid & OHSA Safety Trainer / Manager
Plexus Com Group
06.2018 - 04.2023
Chesapeake Region Field Operations Manager
Medical Equipment Installations Inc.
06.2016 - 04.2018
Electrical Lead & Fire Alarm Installation Foreman
Netcom Technologies
06.2015 - 04.2016
Manager/ Project Manager/ OHSA Safety Trainer
Plexus Com Group
05.2002 - 01.2015
Associate in arts degree - Business Administration
Strayer University
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