Kevin R. Hicks
Panama City Beach
Summary
Service Company Owner/ Shipbuilder 1/C/ Plumber and Service Tech/ Journeyman Pipe Fitter/ Welding Inspector and Quality Assurance Manager currently seeking full, or part-time employment.
Entrepreneurial professional offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams.
Overview
31
31
years of professional experience
Work History
Founder
Bay Town Services
Panama City Beach
07.2018 - Current
- Remodeling and Service work, focused on the vacation rental sector on PC beach.
- Condos and other vacation properties. Plumbing, electrical, HVAC.
- Managed client relationships to ensure satisfaction and retention.
- Oversaw daily operations and resource allocation for service delivery.
- Coordinated marketing strategies to increase brand awareness.
- Implemented quality control measures to maintain service standards.
- Analyzed market trends to identify growth opportunities in services offered.
- Developed and implemented a comprehensive business plan to launch the company.
- Managed day-to-day activities across multiple departments within the organization.
Service Lead
Ocean Ritz HOA
07.2018 - Current
- Maintenance/ Service as well as evening security during peak season.
Supervisor
Eastern Shipbuilding Group
07.2012 - 06.2018
- Ship-fitter 1C / Pipe Fitter / Pipe Welder / Supervisor
Lead HVAC Mechanic
Peaden
06.2009 - 07.2012
- Perform and supervise construction of Industrial HVAC, plumbing and fire protection systems.
Pipe Fitter/Welder
Bayou Mechanical
12.2007 - 07.2008
- Performed on-site fabrication of commercial HVAC piping systems in schools, shopping centers, warehouses, military air hangers and many other large-scale construction projects.
Quality Assurance Manager
Bay Tank and Fabricating co.
12.2000 - 06.2007
- Manufacture of custom pressure vessels, storage tanks, etc. for Oil & Gas; Chemical; Pulp & Paper industries, as well as some U.S. Navy applications.
- Gained knowledge pertaining to ASME and National Board inspection codes.
- Coordinated and participated in annual audits and NB joint reviews.
- I also certified weld procedures and tested then certified employee competence.
Structural Fitter
Selman Fabricating co.
06.1995 - 12.2000
- Manufacture of large-scale conveyor lines, steel ventilation duct work hoppers, mineral carts, and other mining equipment.
Assembly Technician
Automation Technologies Inc.
06.1994 - 06.1995
- Assembly of electric motors, turntables, bearings, machined parts and drive units used in the production of robotic conveyor lines for the electronics industry.
- Here I developed an understanding for blue prints and basic mechanical engineering.
Education
2 Years of College - pre engineering
Gulf Coast Comm College
GED - High School diploma
Haney high school
Skills
- Client relationship management
- Quality control
- HVAC troubleshooting
- Building maintenance
- Resource allocation
- Service delivery optimization
- Business development
- Staff supervision
- Project management
- Team leadership
- Effective communication
- Problem solving
- Contract management
- Industry expertise
Activities
3.77, Engineering, Phi-Theta-Kappa
Timeline
Founder
Bay Town Services
07.2018 - Current
Service Lead
Ocean Ritz HOA
07.2018 - Current
Supervisor
Eastern Shipbuilding Group
07.2012 - 06.2018
Lead HVAC Mechanic
Peaden
06.2009 - 07.2012
Pipe Fitter/Welder
Bayou Mechanical
12.2007 - 07.2008
Quality Assurance Manager
Bay Tank and Fabricating co.
12.2000 - 06.2007
Structural Fitter
Selman Fabricating co.
06.1995 - 12.2000
Assembly Technician
Automation Technologies Inc.
06.1994 - 06.1995
2 Years of College - pre engineering
Gulf Coast Comm College
GED - High School diploma
Haney high school