Kevin Rhodes
Virginia Beach,VA
Summary
Dedicated and experienced hospitality and facilities management professional with over 7 years in hotel engineering, housekeeping leadership, and property maintenance. Proven ability to lead teams, maintain safety and operational standards, and exceed customer satisfaction goals. Skilled in preventive maintenance, supervisory leadership, equipment management, and multi-property operations. Known for reliability, adaptability, and hands-on problem-solving.
Overview
8
8
years of professional experience
2008
2008
years of post-secondary education
1
1
Certification
Work History
Service Manager
The Breeden Company
04.2024 - 09.2025
- Oversaw service operations and maintenance across multifamily properties and commercial units.
- Supervised staff and ensured timely completion of work orders, capital projects, and preventative maintenance.
- Utilized power tools, HVAC systems, and equipment maintenance tools efficiently.
- Key Skills: Power Tools, Equipment Maintenance, Team Management, Budgeting, Preventive Maintenance
Tech 3 Engineer
Hilton Grand Vacations
01.2023 - 03.2024
- Performed advanced maintenance tasks and diagnostics on major building systems (HVAC, plumbing, electrical).
- Ensured high safety standards and OSHA compliance in all engineering activities.
- Collaborated with the engineering team to troubleshoot complex maintenance issues.
- Key Skills: Occupational Safety, Preventive Maintenance, Communication, Problem Solving
Maintenance Technician
Coastal Hospitality Associates
10.2022 - 01.2023
- Conducted routine and emergency repairs in guest rooms and public areas.
- Assisted with seasonal property upkeep and team coordination.
- Key Skills: Preventive Maintenance, General Repairs, Guest Satisfaction, Communication
Engineering Supervisor
Crescent Hotels & Resorts
02.2022 - 10.2022
- Led a team of engineers and maintenance staff for hotel operations, including pools and HVAC systems.
- Scheduled preventive maintenance and managed work order systems.
- Trained new team members and ensured compliance with safety standards.
- Key Skills: Pools, Supervisory Skills, HVAC, Leadership, OSHA Compliance, Vendor Coordination
Maintenance Technician
SpringHill Suites by Marriott
Virginia Beach, United States
03.2021 - 04.2022
- Delivered fast and effective maintenance solutions in a high-occupancy beachfront property.
- Handled HVAC, lighting, and plumbing system maintenance.
- Key Skills: Preventive Maintenance, Communication, Safety Practices, Guest Services
Assistant Executive Housekeeper
The Surfbreak Hotel
Virginia Beach, United States
03.2019 - 09.2020
- Managed housekeeping operations and vendor contracts.
- Ensured high cleanliness and guest satisfaction scores.
- Key Skills: Vendor Relations, Budgeting, Team Management, Communication, Occupational Health & Safety
Maintenance Technician
DoubleTree by Hilton
Virginia Beach, United States
02.2019 - 09.2020
- Completed general maintenance, preventive repairs, and guest service requests.
- Maintained high service standards in coordination with engineering teams.
- Key Skills: Preventive Maintenance, Communication, Drywall, General Repairs, Problem Solving
Maintenance Technician
Courtyard by Marriott
Virginia Beach, United States
10.2017 - 04.2019
- Completed general maintenance, preventive repairs, and guest service requests.
- Maintained high service standards in coordination with engineering teams.
- Key Skills: Preventive Maintenance, Communication, Drywall, General Repairs, Problem Solving
Education
General Education Development Diploma
Norfolk , VASkills
- Preventive & General Maintenance
- HVAC Systems & Plumbing
- Safety & OSHA Compliance
- Team Supervision & Training
- Vendor & Contractor Management
- Budgeting & Resource Planning
- Customer Satisfaction
- Power & Hand Tools
- Pools & Grounds Maintenance
- Communication & Problem Solving
Certification
- EPA Universal Certification
- OSHA 30-Hour General Industry Certification
Timeline
Service Manager
The Breeden Company
04.2024 - 09.2025
Tech 3 Engineer
Hilton Grand Vacations
01.2023 - 03.2024
Maintenance Technician
Coastal Hospitality Associates
10.2022 - 01.2023
Engineering Supervisor
Crescent Hotels & Resorts
02.2022 - 10.2022
Maintenance Technician
SpringHill Suites by Marriott
03.2021 - 04.2022
Assistant Executive Housekeeper
The Surfbreak Hotel
03.2019 - 09.2020
Maintenance Technician
DoubleTree by Hilton
02.2019 - 09.2020
Maintenance Technician
Courtyard by Marriott
10.2017 - 04.2019
General Education Development Diploma