Kevin Rivera Leiva
Rohnert Park,CA
Summary
Proactive and customer-focused, at Paradise Sushi & Grill responsible for enhancing guest satisfaction through efficient multitasking and team collaboration. Demonstrated expertise in customer service and effective time management, significantly contributing to the seamless operation and positive dining experience. Skilled in adapting to diverse customer needs and supporting colleagues for overall success.
Overview
1
1
year of professional experience
Work History
Host
Paradise Sushi & Grill
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
Rancho Cotate High School
Rohnert Park, CASkills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
Languages
English, Spanish
Native or Bilingual
Timeline
Host
Paradise Sushi & Grill
10.2023 - Current
Rancho Cotate High School
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