Picked online grocery orders with a handheld device for Walmart customers.
Delivered fast, accurate service that kept customers satisfied under tight deadlines.
Communicated order status updates to Walmart customers and store associates to enhance customer experience.
Tracked inventory levels and replenished stock to maintain product availability for online orders.
Assessed product condition to ensure quality for Walmart pickup orders.
Endcap Manager
Market Basket
Lowell, MA
08.2019 - 07.2026
Coached, mentored, and trained team members, enhancing overall job performance.
Monitored staff performance, identifying and resolving issues promptly.
Trained associates in customer service and store procedures, promoting consistent service standards.
Oversaw receiving operations to ensure accurate inventory intake., unloading, and backroom organization
Education
B.S. - Management & Finance
Coastal Carolina University
Conway, SC
05-2027
Skills
Project Management
Team Management
Attention to Detail
Business Communication
Organization and Time Management
Data Analysis
Data visualization
Microsoft Excel
Excel data visualization
Finance & Business Analysis
Applies financial and quantitative concepts to business situations
Analyzes information to support business decisions
Strategic Decision-Making
Strategic decision-making
Works effectively with others to complete projects and meet objectives
Problem Solving
Identifies problems and develops potential solutions
Innovation & Problem Solving
Creative strategic thinking
Customer-focused innovation
Management & Leadership
Customer-focused innovation
ADDITIONAL INFORMATION
Career Interests: Finance, Business Analytics, Consulting, Project Management & Business Intelligence
Professional Development: Studying for the Securities Industry Essentials (SIE) Exam
PROJECT EXPERIENCE
Business & Innovation Projects — Coastal Carolina University
Developed business ideas and solutions to address real-world problems through innovation coursework
Analyzed business situations and identified opportunities for improvement
Worked through project-based assignments involving strategic planning, problem solving, and decision-making
Applied management and business concepts to develop practical solutions
Presented and organized ideas clearly for academic projects and team-based work