Andy Duchitanga
Peekskill
Summary
Detail-oriented professional with experience in inventory management and customer service. Skilled in maintaining product availability and freshness while fostering positive relationships with store personnel. Prepared to leverage expertise to enhance operational efficiency and customer experience. Seasoned retail professional successful at selecting top-quality merchandise for customers. Proficient in appropriate substitution and payment requirements. Organized team player with strong organizational and time management skills.
Overview
4
4
years of professional experience
2026
2026
years of post-secondary education
Work History
Online Personal Shopper
ShopRite
Mohegan Lake
2023.07 - Current
- Assisted customers in selecting groceries based on preferences and dietary needs.
- Utilized online shopping platform to manage customer orders efficiently.
- Collaborated with store staff to ensure product availability and freshness.
- Communicated with customers to resolve issues and answer inquiries promptly.
- Processed customer payments securely through various online payment systems.
- Organized delivery schedules to ensure timely order fulfillment for customers.
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Is put in charge of the department when managers had to step out
- Is properly able to run the department when under pressure
- Can answer phone calls with great customer satisfaction, able to keep calm when customers get frustrated.
Stocker
Value drugs
Briarcliff Manor
2021.06 - 2023.01
- Stocked shelves with merchandise to maintain store organization and accessibility.
- Assisted customers in locating products and answering inquiries effectively.
- Stocked shelves with products in designated sections.
- Maintained cleanliness and organization of aisles and displays.
- Followed safety protocols while handling products and equipment.
- Stocked shelves with newly arrived products.
- Cleaned store when needed too, took out trash and cardboard.
- Was able to properly close and lock the store when being the last one left
Education
Associate of Applied Science - Civil Technology
Westchester Community College
Valhalla, NY 2025.09 - 2025.11
Hendrick Hudson Highschool
Montrose, NYSkills
- Customer service
- Inventory management
- Project management
- Data analysis
- Customer service expertise
- Patience and empathy
- Management
- Collaboration with employees
- Memorization
Languages
Spanish
Native/ Bilingual
Timeline
Associate of Applied Science - Civil Technology
Westchester Community College
2025.09 - 2025.11
Online Personal Shopper
ShopRite
2023.07 - Current
Stocker
Value drugs
2021.06 - 2023.01
Hendrick Hudson Highschool