Kevin Rodriguez
Hialeah,Florida
Summary
Outgoing customer service with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Professional inspector with extensive experience in quality assurance and compliance. Known for keen eye for detail and commitment to maintaining high standards. Adept at working collaboratively with teams to achieve results and adapt to evolving requirements. Skilled in using inspection tools and methodologies to ensure product integrity.
Overview
5
5
years of professional experience
Work History
Quality Control
Artefacto
12.2020 - Current
- Monitoring each stage of the manufacturing process to detect and correct any defects.
- Ensured quality control through regular inspections and adherence to company guidelines.
- Speak to clients when order is on standby and ready for a shipping date
- Exceeded customer services ensuring ongoing sales and high customer satisfaction
Customer Service
U-Haul
08.2019 - 12.2020
- Developed customer service abilities through assisting visitors and handling inquiries.
- Assisting customers with issues related to the U-Haul website or mobile app
- Offering advice on the appropriate size of truck or trailer for customer’s moving needs
- Delivered exceptional customer service, resulting in increased client satisfaction scores.
- Built positive relationships with customers by providing exceptional customer service.
Education
Bachelor of Business Administration - Finance
Florida International University (FIU)
04-2025
Associate in arts - Business Administration
Miami Dade College (MDC)
04-2023
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- Customer Service
- Inspection and quality control
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Quality Control
Artefacto
12.2020 - Current
Customer Service
U-Haul
08.2019 - 12.2020
Bachelor of Business Administration - Finance
Florida International University (FIU)
Associate in arts - Business Administration
Miami Dade College (MDC)
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