Kevin Roeder
Clearwater
Summary
Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.
Overview
25
25
years of professional experience
Work History
Field Service and Engine Shop Manager
Foley Equipment Company
04.2022 - 06.2025
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
Pipeline Operator III
Cimarron Midstream
06.2007 - 04.2022
- Complete and maintain pipeline related services
- Record meter charts and routine checks
- Perform and oversee scheduled maintenance reports
- Trouble shoot mechanical problems as failures occur of compressor, pumps, or plant equipment
- Adhere to safety and environmental policies
- Collect oil samples for analysis monthly
- Test, calibrate, repair safety controls, and shut down control devices
- Directs third-party contracted labor when necessary
Service Advisor Consultant
Lubbers Brothers Chevrolet and Ford
01.2000 - 06.2007
- Maintained high customer satisfaction standards to meet or exceed targets.
- Supervised team of seven technicians specializing in a variety of functions necessary to fulfill costumer needs
- Investigated and resolved customer inquiries and complaints quickly.
- Cross-trained and provided backup support for organizational leadership.
- Managed timely and effective replacement of damaged or missing products.
Education
Certification - Diesel Engine/Power Train Repair
Pratt Community College
Pratt, KS05-1988
High School Diploma -
Andale High School
Andale, KS05-1985
Certificate - Basic Automotive Repair
Wichita Area Vocational/Technical School
Wichita Ks05-1985
Skills
- Customer engagement
- Consultative sales
- Task delegation
- Employee motivation
- Point of sale systems
Timeline
Field Service and Engine Shop Manager
Foley Equipment Company
04.2022 - 06.2025
Pipeline Operator III
Cimarron Midstream
06.2007 - 04.2022
Service Advisor Consultant
Lubbers Brothers Chevrolet and Ford
01.2000 - 06.2007
Certification - Diesel Engine/Power Train Repair
Pratt Community College
High School Diploma -
Andale High School
Certificate - Basic Automotive Repair
Wichita Area Vocational/Technical School
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