Kevin Roll

• Settled crew member disputes by addressing problems quickly and providing successful mediation.
• Instructed crew members in safe work practices and methods to reduce work-related injuries.
• Monitored team members to verify work quality and address concerns.
• Trained employees in time management and proper ways to complete job duties.
• Communicated effectively with upper management, team members, and customers to keep everyone informed.
• Established positive relationships with customers and colleagues through high standards of customer service.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Kept detailed mileage and fuel reports to track overall fuel costs.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.

• Monitored customer order process and addressed customer issues.
• Fostered relationships with customers to expand customer base and retain business.
• Demonstrated product features to align with customer needs.
• Supervised projects to uphold schedule requirements and quality demands.
• Drove sales of company products and services by meeting with customers using strategic and organized approach.
• Greeted and assisted customers to foster positive experiences.
• Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention.
• Planned, organized and oversaw daily activities of multiple production crews.
• Resolved both technical and contractual issues.
• Selected necessary materials and calculated dimensions to develop plan appropriate to specifications.
• Completed and submitted accurate work orders to office staff promptly to avoid lags in commencing projects.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Presented products and services to prospective and existing customers to meet client needs.
• Followed manufacturer specifications to remove old roofing materials and install new roofs.
• Communicated clearly and reliably with foreman and crew leaders, highlighting safety concerns and detailing project progress.
• Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork.

• Cut diverse pipe sizes and lengths to prepare for installation.
• Performed pipe fabrication, installation and fitting according to proper specifications.
• Cut openings in walls and floors to accommodate pipe and pipe fittings.
• Identified and located required tools prior to starting each project.
• Verified and gathered measurements to determine proper piping sizes.
• Inspected worksites to determine presence of obstructions, unsafe conditions and crew errors.
• Operated and maintained big padfoot drum vibratory roller compactor
• Operated and maintained skid steer
• Operated and maintained trench roller

• Painted walls, ceilings, trim and doors and replaced fixtures to update building appearance.
• Helped to build a gazebo my first month on the job
• Responded to emergency issues quickly to maintain smooth business operations.
• Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
• Performed repairs on equipment to maintain optimal production levels.
• Troubleshot and diagnosed building equipment and systems to find root causes.
• Emptied waste bins and replenished paper products.
• Operated and maintained Bobcat 5600 (bucket truck)
• Operated and maintained Zero Turn lawnmower
• Operated and maintained golf carts

• Emphasis on Pastoral Theology/Ministry

GPA: 3.75

• Magna Cum Laude

• NJ STARS Recipient
• Magna Cum laude (3.84 GPA)
• Phi Theta Kappa Member
• Male Scholar-Athlete of the Year Recipient
• President's List Honoree: Spring 2018, Fall 2018, Spring 2019

• Completed coursework in Macroeconomic Principles, and Principles of Management

• Ranked in Top 15% of class
• Honor Roll all four years
• 3.8 GPA