Dynamic leader with a proven track record at WorkSpace Solutions PA, Inc., excelling in project management and relationship building. Successfully streamlined operations, enhancing efficiency and fostering client loyalty. Skilled in financial management and crisis resolution, consistently delivering tailored solutions that drive repeat business and strengthen partnerships.
Overview
35
35
years of professional experience
Work History
President
WorkSpace Solutions PA, Inc.
01.2009 - Current
Managed daily business operations, streamlining processes for optimal efficiency and accuracy.
Built strong client relationships that generated repeat business and referrals.
Handled financial management tasks, including budgeting, reporting, and tax preparation.
Formulated financial plans to maximize resource utilization and track expenses.
Trained personnel to elevate performance in everyday operations.
Fostered customer loyalty by providing tailored service and resolving issues swiftly.
Established strategic partnerships with suppliers through effective negotiations to reduce costs.
Actively participated in community events to increase brand visibility and strengthen credibility.
Salesperson
Hicks Office Plus
07.2007 - 01.2009
Worked to build relationships with customers and built potential for additional sales.
Boosted sales by consistently engaging with customers and addressing their needs effectively.
Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Homemaker
Stay At Home Mom
08.1995 - 07.2007
Nurtured four boys, including two with special needs, ensuring their developmental needs were met.
Managed household responsibilities, including cooking, cleaning, and yard work.
Coordinated transportation for all sporting events and activities.
Scheduled and attended doctor appointments to monitor health and progress in and out of hospital stays.
Facilitated meetings with teachers to discuss IEPs for two special needs children.
Handled shopping for household supplies and children's needs efficiently.
Managed design library, ensuring resources were up-to-date and easily accessible to team.
Created sketches and technical drawings to present design concepts to clients.
Identified design requirements for each project.
Expanded customer base through targeted prospecting and networking efforts.
Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
Server
Red Lobster Restaurant
06.1991 - 12.1992
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Red Lobster
01.1990 - 01.1991
Served food and beverages promptly with focused attention to customer needs.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Certificate of Completion - Massage Therapy
Pittsburgh School of Massage Therapy
Penn Hills, PA
03-2002
Bachelor of Arts - Interior Design
Bowling Green State University
Bowling Green, OH
12-1990
Skills
Integrity and ethics
Employee relations
Crisis management
Project management
Sales and marketing
Process improvement
Event planning
Innovation and creativity
Customer service
Relationship building
Interests
Enjoy participating in yoga, HIIT classes, hiking, walking with my dog, biking, skiing, paddle boarding, kayaking, swimming, listening to music and dancing for overall physical and mental well-being
Love to cook, entertain and feed people I have a true servant's heart and believe that feeding people builds community
Truly enjoy exploring and traveling, both near and abroad Love going on road trips Plan to visit every National Park in the US
Love creating art and going to art galleries
Software
Microsoft Office
QuickBooks
2020 Worksheet
SketchUp
Timeline
President
WorkSpace Solutions PA, Inc.
01.2009 - Current
Salesperson
Hicks Office Plus
07.2007 - 01.2009
Homemaker
Stay At Home Mom
08.1995 - 07.2007
Designer/Salesperson
Millington Lockwood
01.1992 - 07.1995
Server
Red Lobster Restaurant
06.1991 - 12.1992
Server
Red Lobster
01.1990 - 01.1991
Certificate of Completion - Massage Therapy
Pittsburgh School of Massage Therapy
Bachelor of Arts - Interior Design
Bowling Green State University
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