Detail-oriented Outbound Supervisor with a strong focus on logistics management, team training, and problem-solving. Proven track record in enhancing productivity and ensuring compliance with safety protocols.
Overview
9
9
years of professional experience
Work History
Outbound Supervisor
Suburban Automotive
Stow, OH
11.2025 - Current
Supervised outbound operations to ensure timely vehicle dispatch and adherence to safety protocols.
Coordinated with sales and customer service teams to address any issues or special requests from clients regarding outbound shipments.
Managed team activities, fostering a collaborative environment to enhance productivity and morale.
Trained new staff on operational procedures, promoting adherence to company standards and safety practices.
Manage 25-75 emails that come throughout the day. And get back with sales and CSR agents on a timely matter.
Answer cases on a timely matter and get the problem resolved for the customer.
Outbound Supervisor
Suburban Automotive
Cleveland, OH
06.2023 - 10.2025
Coordinated logistics for vehicle shipments, optimizing routes for efficiency and cost-effectiveness.
Collaborated with sales teams to align vehicle delivery schedules with customer expectations and demands.
Resolved operational challenges swiftly, maintaining service quality and minimizing disruptions in delivery timelines.
Managed employee schedules, ensuring adequate staffing levels to meet demand while minimizing labor costs.
Analyzed operational metrics regularly, identifying areas for improvement within the outbound process and implementing necessary changes accordingly.
Strong inventory numbers every year and was around 1% or less difference.
Warehouse Manager
Jobbers Automotive
Westlake, OH
02.2020 - 05.2023
Managed daily warehouse operations, ensuring efficient inventory management and order fulfillment.
Monitored inventory levels, coordinating with suppliers to maintain stock availability.
Implemented process improvements to enhance workflow efficiency and reduce operational delays.
Conducted regular audits to ensure compliance with safety regulations and operational standards.
Strong inventory every year was always within the 1% difference.
Improved overall sales every year.
Warehouse Associate
Jobbers Automotive
Cleveland, OH
02.2017 - 01.2020
Operated forklifts and pallet jacks to efficiently transport materials throughout warehouse.
Maintained accurate inventory records using warehouse management system.
Trained new associates on warehouse procedures and equipment operation.
Optimized storage solutions to maximize space efficiency within the warehouse facility.