Kevin Sancillena Suarez
Hialeah
Summary
Dynamic professional with a proven track record at Youth Co-Op Charter School, excelling in customer service and team building. Leveraging bilingual instruction and ethical leadership has led to significant enhancements in learning environments and restaurant team performance. Effective communication and strong problem-solving skills drive elevated experiences for both customers and students. Career goals include further advancing educational initiatives and fostering inclusive environments.
Overview
5
5
years of professional experience
Work History
After Care School Leader
Youth Co-Op Charter School
Hialeah
02.2023 - Current
- Provided instruction in classroom management strategies to ensure effective learning environments for all students.
- Remained calm and patient in student interactions to support individual growth and development.
- Mentored new instructors on teaching strategies and standard procedures.
Restaurant Supervisor
La Mejor del Caribe
Hialeah
01.2021 - 12.2022
- Explained goals and expectations required of trainees.
- Collaborated with chef to analyze and approve food and beverage selections.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Coached staff on strategies to enhance performance and improve customer relations.
Restaurant Waiter
I heart Fries
Hialeah
02.2020 - 06.2021
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Informed customers of daily specials and signature menu items.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Stocked server areas with supplies before, during and after shifts.
Education
BBA - Business Administration / Finance
Florida International University
Miami, FL05-2028
Associate of Arts - BUSSINES ADMINISTRATION
Miami Dade College
Miami, FL05-2024
High School Diploma -
Youth Co Op Chapter School
Hialeah, FL06-2022
Skills
- Customer service
- Project management
- Team building
- Employee training
- Time management
- Bilingual instruction
- Problem solving
- Teamwork
- Communication
- Ethical leadership
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
After Care School Leader
Youth Co-Op Charter School
02.2023 - Current
Restaurant Supervisor
La Mejor del Caribe
01.2021 - 12.2022
Restaurant Waiter
I heart Fries
02.2020 - 06.2021
BBA - Business Administration / Finance
Florida International University
Associate of Arts - BUSSINES ADMINISTRATION
Miami Dade College
High School Diploma -
Youth Co Op Chapter School
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