Kevin Santiago
West New York,NJ
Summary
Skilled leader and problem-solver with 10-year record of success Performing and overseeing Maintenance work. Excellent maintenance and repair abilities demonstrated in Commercial and Residential settings. Goal-driven Service establishing and maintaining good working relationships with customers to encourage customer retention and referrals. Maintains high-quality service repairs and minimizes comebacks. Communicative and team player oriented with skills in coaching and task delegation.
Overview
10
10
years of professional experience
Work History
Community Superintendent
JP Management Group
New Windsor, NY
03.2023 - Current
- Conducted regular safety inspections of buildings, grounds and equipment.
- Performed Basic Carpentry, Plumbing ,Electrical, repairs via service requests and unit turnovers.
- Repair/Replacement Of Appliances Fridges,Stoves,Hvac
- Identified and resolved maintenance discrepancies through root cause analysis and process improvement initiatives.
- Ordered materials based on accurate and timely cycle counts to optimize inventory management.
- Responded quickly to emergencies involving leaks hazards or other safety concerns.
- Scheduled and assigned work responsibilities to employees to meet shift requirements.
- Supervised staff including subcontractors and laborers on assigned projects.
Building Superintendent
Optimum Properties
West New York, NJ
09.2020 - 03.2023
- Executed tasks such as plumbing work, carpentry jobs, painting projects, plastering duties, machinery servicing and installations.
- Analyzed resident needs and implemented effective solutions.
- Facilitated service requests and conducted Move In/Out inspections utilizing Sightplan and Rent Manager application.
- Met company and OSHA safety guidelines for work site operations to minimize worker risk.
- Identified urgency and important projects, prioritizing jobs with concern for customer safety and security.
- Requested parts, supplies, or equipment via catalogs and from suppliers.
Manager
Professional Restoration Services
Jersey City, NJ
08.2014 - 04.2020
- Provided restoration services for structures that have been damaged by fire, mold, water, and weather.
- Recruited, hired and trained new employees, including monitoring and review of individual performance.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Created proposal materials such as scopes, fees and bid documentation.
- Inspected worksites and work of personnel on regular basis to identify issues or non-conformity, taking action to immediately correct identified deficiencies.
- Supervised highly competent electricians, carpenters, plumbers and other tradesmen on job sites for commercial projects.
Education
GED -
Renaissance High School For Musical Theater And Technology
Bronx, NY06.2008
Skills
- Maintenance & Repair
- Time management
- Staff management
- Reporting and documentation
- Task delegation
- Microsoft Office
Timeline
Community Superintendent
JP Management Group
03.2023 - Current
Building Superintendent
Optimum Properties
09.2020 - 03.2023
Manager
Professional Restoration Services
08.2014 - 04.2020
GED -
Renaissance High School For Musical Theater And Technology
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