Kevin Scales

• Adhered to quality control standards by routinely inspecting packages for damage or discrepancies before loading.
• Optimized loading efficiency by assessing and organizing packages based on destination and priority.
• Ensured accurate shipment tracking by diligently scanning and updating package information in the system.
• Minimized damaged goods by implementing careful handling techniques and following packaging guidelines.

Serve as one of four system administrators for the agency's report writing system.

• Duties included assisting in the selection of the Department of Interior's next generation report writing system. Assisting with data retrieval and auditing. Instructing new users on the system. Developing technical guidance and policy for use of the system.

Serve as one of the two radio technician officers in New York Field Office.

• Duties included issuing and auditing radio equipment. Providing troubleshooting to the radio system. Programming the system. Serving as a liaison with outside agencies who perform work on the system.

Serves as an instructor teaching new police recruits at the Federal Law Enforcement Training Center.

Emergency Dispatch trained officer.

In addition to the above specialized duties I also.

• Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members we serve.
• Enhanced emergency response times by effectively prioritizing incoming calls and dispatching appropriate resources.
• Answered emergency calls for help from citizens and the park service.

Part of the first group of officer's promoted to the rank of Corporal, a team leadership position. Assigned to work for the director of the agency on a temporary detail to improve conditions in the agency for all law enforcement officers.

Detailed to the counter surveillance unit. Conducted counter surveillance on suspicious persons in an attempt to uncover and stop acts of terrorism against the pentagon.

In addition to the above duties I also.

• Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
• Collaborated with cross-functional teams for site-specific emergency response plans addressing potential chemical, biological, radiological, nuclear, and explosive hazards.