Kevin Schlitt
O'Fallon, MO,MO
Summary
Dedicated Guest Advocate with exceptional communication skills and strong empathy. Committed to enhancing customer experiences through effective guest relations and attention to detail.
Overview
15
15
years of professional experience
Work History
Guest Advocate
Target
2024.08 - 2026.01
- Assisted guests with inquiries and concerns, ensuring positive shopping experiences.
- Processed transactions efficiently at checkout, maintaining accuracy and customer satisfaction.
- Maintained organized sales floor, restocking items to enhance product visibility.
- Collaborated with team members to meet daily operational goals and improve service quality.
Packaging Attendant
Legacy Pharmaceutical Packaging
2018.01 - 2020.01
- Operated automated machinery to ensure efficient production processes.
- Monitored packaging quality standards to maintain product integrity.
- Assisted in inventory management, ensuring accurate stock levels for operations.
- Trained new team members on safety protocols and operational procedures.
Package Handler
UPS
2016.01 - 2018.01
- Operated conveyor systems to efficiently sort and route packages for delivery.
- Maintained accurate inventory records through diligent tracking and scanning of shipments.
- Collaborated with team members to streamline package loading processes, reducing wait times.
- Trained new hires on safety protocols and operational procedures to enhance team performance.
Maintenance Assistant
Orlando Gardens
2014.01 - 2016.01
- Oversaw routine maintenance tasks, ensuring timely completion and adherence to safety standards.
- Developed preventative maintenance schedules to enhance equipment reliability and reduce downtime.
- Trained new staff on best practices for equipment use and maintenance procedures.
- Implemented inventory management strategies for tools and supplies, optimizing resource allocation.
Cashier
On the Run
2013.01 - 2014.01
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, resolving inquiries and complaints effectively.
- Assisted in training new cashiers on operational procedures and customer engagement techniques.
- Collaborated with team members to maintain store cleanliness and organization standards.
Security Officer
Ameristar Casino Resort Spa
2011.05 - 2013.01
- Monitored premises to ensure safety and compliance with regulations.
- Responded efficiently to incidents, coordinating with law enforcement as needed.
- Conducted regular patrols to deter criminal activity and maintain security presence.
- Trained new security personnel on protocols and emergency procedures.
Education
Associate of Science - Criminal Justice
St. Louis Community College-Meramec
Kirkwood, MO2012-05
Skills
- Exceptional communication
- Strong empathy
- Stress tolerance
- Guest relations
Timeline
Guest Advocate
Target
2024.08 - 2026.01
Packaging Attendant
Legacy Pharmaceutical Packaging
2018.01 - 2020.01
Package Handler
UPS
2016.01 - 2018.01
Maintenance Assistant
Orlando Gardens
2014.01 - 2016.01
Cashier
On the Run
2013.01 - 2014.01
Security Officer
Ameristar Casino Resort Spa
2011.05 - 2013.01
Associate of Science - Criminal Justice
St. Louis Community College-Meramec