Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Schlitt

O'Fallon, MO,MO

Summary

Dedicated Guest Advocate with exceptional communication skills and strong empathy. Committed to enhancing customer experiences through effective guest relations and attention to detail.

Overview

15
15
years of professional experience

Work History

Guest Advocate

Target
O'Fallon, MO
08.2024 - 01.2026
  • Assisted guests with inquiries and concerns, ensuring positive shopping experiences.
  • Processed transactions efficiently at checkout, maintaining accuracy and customer satisfaction.
  • Maintained organized sales floor, restocking items to enhance product visibility.
  • Collaborated with team members to meet daily operational goals and improve service quality.

Packaging Attendant

Legacy Pharmaceutical Packaging
Earth City, MO
01.2018 - 01.2020
  • Operated automated machinery to ensure efficient production processes.
  • Monitored packaging quality standards to maintain product integrity.
  • Assisted in inventory management, ensuring accurate stock levels for operations.
  • Trained new team members on safety protocols and operational procedures.

Package Handler

UPS
Earth City, MO
01.2016 - 01.2018
  • Operated conveyor systems to efficiently sort and route packages for delivery.
  • Maintained accurate inventory records through diligent tracking and scanning of shipments.
  • Collaborated with team members to streamline package loading processes, reducing wait times.
  • Trained new hires on safety protocols and operational procedures to enhance team performance.

Maintenance Assistant

Orlando Gardens
Maryland Heights, MO
01.2014 - 01.2016
  • Oversaw routine maintenance tasks, ensuring timely completion and adherence to safety standards.
  • Developed preventative maintenance schedules to enhance equipment reliability and reduce downtime.
  • Trained new staff on best practices for equipment use and maintenance procedures.
  • Implemented inventory management strategies for tools and supplies, optimizing resource allocation.

Cashier

On the Run
St. Charles, MO
01.2013 - 01.2014
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided exceptional customer service, resolving inquiries and complaints effectively.
  • Assisted in training new cashiers on operational procedures and customer engagement techniques.
  • Collaborated with team members to maintain store cleanliness and organization standards.

Security Officer

Ameristar Casino Resort Spa
St. Charles, MO
05.2011 - 01.2013
  • Monitored premises to ensure safety and compliance with regulations.
  • Responded efficiently to incidents, coordinating with law enforcement as needed.
  • Conducted regular patrols to deter criminal activity and maintain security presence.
  • Trained new security personnel on protocols and emergency procedures.

Education

Associate of Science - Criminal Justice

St. Louis Community College-Meramec
Kirkwood, MO
05-2012

Skills

  • Exceptional communication
  • Strong empathy
  • Stress tolerance
  • Guest relations

Timeline

Guest Advocate

Target
08.2024 - 01.2026

Packaging Attendant

Legacy Pharmaceutical Packaging
01.2018 - 01.2020

Package Handler

UPS
01.2016 - 01.2018

Maintenance Assistant

Orlando Gardens
01.2014 - 01.2016

Cashier

On the Run
01.2013 - 01.2014

Security Officer

Ameristar Casino Resort Spa
05.2011 - 01.2013

Associate of Science - Criminal Justice

St. Louis Community College-Meramec
Kevin Schlitt