Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Kevin Schmidt

Port Saint Lucie,FL

Overview

10
10
years of professional experience

Work History

Pest Control Technician/Sales

Massey Services, In
Port Saint Lucie, US
02.2023 - 06.2025
  • Conducted thorough inspections for pest infestations in residential and commercial properties.
  • Applied appropriate pest control treatments using safe and effective methods.
  • Educated clients on pest prevention strategies and maintenance practices.
  • Responded promptly to customer inquiries and service requests for pest issues.
  • Followed safety protocols to ensure a secure working environment for all personnel.
  • Utilized advanced equipment for pest detection and elimination tasks.
  • Increased company business by maintaining strong relationships with customers and expertly solving service issues.
  • Assisted in training new technicians on proper application procedures for various types of pesticides.

Customer Service Representative

Taylor Corporation
Madison, US
02.2022 - 02.2023
  • Assisted customers with inquiries and provided product information.
  • Managed customer accounts and resolved billing issues efficiently.
  • Collaborated with team members to improve service delivery processes.
  • Handled customer complaints and provided effective solutions promptly.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Collected deposits or payments and arranged for billing.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Responded to emails using Microsoft Outlook in a timely and professional manner.

Pest Control Technician/Sales

Massey Services, Inc.
Port Saint Lucie, US
03.2020 - 01.2022
  • Documented findings and created detailed reports for client records and follow-up actions.
  • Collaborated with technicians to ensure proper application of pest control measures.
  • Developed pest management plans for clients based on their individual needs.
  • Attended training sessions related to safe use of pesticides and integrated pest management techniques.
  • Reported findings from inspections to supervisors and clients in written form.
  • Managed customer inquiries and resolved issues promptly to ensure satisfaction.
  • Maintained up-to-date knowledge of products, promotions, and industry developments.
  • Educated customers about products and services offered by the company.
  • Performed regular follow-ups with clients to ensure satisfaction with purchases.
  • Greeted and assisted customers to foster positive experiences.

  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Dishwasher/Prep Cook

Jim n Nicks Bar-B-Q
Smyrna, US
09.2019 - 01.2020
  • Operate a dish machine
  • Keep dish machine stocked and full of necessary chemicals
  • Prep food for frontline and backline
  • Keep area clean and sanitary

Equipment Operator

Corporate Graphics International
Madison, US
11.2018 - 02.2019
  • Operate a press
  • Gather paper products and inks necessary for work
  • Produce top quality products for customers
  • Stay safe and keep work flow steady

Landscaper/Foreman

Down to Earth Landscape & Irrigation
Tallahassee, US
04.2017 - 05.2018
  • Install plants and irrigation systems
  • Lay sod
  • Remove existing plants and weeds
  • Clear land
  • Level ground for sod and other plants
  • Create and plant lined flower beds
  • Repair irrigation systems

Cashier/Customer Service

Cherry Lake General Store
Madison, US
01.2015 - 03.2017
  • Greet customers
  • Maintain friendly attitude
  • Accurately check customers out
  • Distribute proper amount of change

Education

GED -

Academy For Community Education (Ace)
Tallahassee, FL
03.2016

Skills

  • Typing
  • Mechanical knowledge
  • Irrigation
  • Teamwork
  • Computer skills
  • Mowing
  • Power tools
  • Gardening
  • Handling Money
  • Landscape Maintenance
  • Communication skills
  • Customer service
  • Social listening
  • Lawn Care
  • Outlook
  • Excel

Personal Information

I have taken many of my early adult years in learning as much as I can in as many professional fields as I could. Now that I have had that time I am looking for a permanent career to settle into. I am an easy going guy though I always strive for greatness in everything that I do. In my freetime I play around with tech and have even built multiple computers myself. I find enjoyment in spending time with family and friends as much as possible. If you would like to know more about me feel free to contact me and ask away! 

Timeline

Pest Control Technician/Sales

Massey Services, In
02.2023 - 06.2025

Customer Service Representative

Taylor Corporation
02.2022 - 02.2023

Pest Control Technician/Sales

Massey Services, Inc.
03.2020 - 01.2022

Dishwasher/Prep Cook

Jim n Nicks Bar-B-Q
09.2019 - 01.2020

Equipment Operator

Corporate Graphics International
11.2018 - 02.2019

Landscaper/Foreman

Down to Earth Landscape & Irrigation
04.2017 - 05.2018

Cashier/Customer Service

Cherry Lake General Store
01.2015 - 03.2017

GED -

Academy For Community Education (Ace)

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Kevin Schmidt