Kevin Schulman
Sunrise,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Pool Attendant Supervisor
Hard Rock Hotel
06.2022 - Current
- Moved umbrellas and lounge chairs at request of guests.
- Collected and replenished pool towels while monitoring inventory to minimize loss.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Checked side duty list for opening and closing procedures.
Service Advisor
Kia Dealership
07.2020 - 05.2022
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Customer Service
Old Navy
04.2017 - 01.2019
- Handled customer inquiries and complaints with professionalism to restore satisfaction.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Utilized active listening skills to understand customer needs and provide tailored solutions.
- Greeted customers and listened closely to problems described to determine solutions.
Education
High School Diploma -
South Broward High School
Hollywood, FL06.2017
Skills
- Client Relations
- Cold Calling
- Excel Spreadsheets
- Microsoft Office
- Time Management
- Staff Supervision
- Staff Training
- Staff Development
Timeline
Pool Attendant Supervisor
Hard Rock Hotel
06.2022 - Current
Service Advisor
Kia Dealership
07.2020 - 05.2022
Customer Service
Old Navy
04.2017 - 01.2019
High School Diploma -
South Broward High School
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