Kevin Schumaker

Spearheaded the launch and operational leadership of a new franchise location, overseeing all aspects of the business from pre-opening setup through full-scale daily operations. Recruited, hired, and trained high-performing teams while implementing operational systems, inventory controls, and service standards to ensure efficiency and profitability.

• Negotiated product pricing and delivery schedules with vendors to optimize supply chain efficiency.
• Monitored sales trends to adjust merchandising strategies effectively.
• Resolved customer inquiries and complaints promptly, enhancing customer satisfaction and loyalty.
• Ensured compliance with health and safety regulations, maintaining a safe store environment for staff and customers.

Managed sales floor stocking and arrangement for optimal brand representation. Facilitated communication between stores and business partners to ensure seamless operations. Conducted market trend analysis to develop business plans aligned with organizational objectives.

• Mitigated business risks by collaborating with staff and assessing performance to enhance operational stability.
• Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Implemented employee recognition programs to motivate staff and drive achievement of organizational goals.

Coordinated with supervisors to develop and execute business team training programs aligned with organizational objectives. Prepared regular sales reports for submission to upper management to monitor progress, trends, and opportunities for improvement. Maintained strict compliance with company policies and procedures in all store operations, fostering a culture of ethics and adherence to standards.

• Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
• Administered employee discipline through verbal and written warnings to uphold performance standards and ensure compliance.
• Developed team building activities that fostered collaboration among departments, contributing to a positive work environment.
• Handled customer inquiries and resolved complaints promptly and professionally.