Kevin Seccia
Henrico,VA
Summary
Experienced event professional with skills in sales, project management, team leadership, customer service, and on-site operations. Comfortable managing staff, coordinating logistics, handling inventory, and driving revenue through upselling and guest-focused strategies. Passionate about creating smooth, memorable live event experiences.
Overview
7
7
years of professional experience
Work History
Ancillary Manager
Allianz Amphitheater (Live Nation)
Richmond, Virginia
03.2025 - Current
- Led and trained team to enhance venue revenue through targeted upselling and exceptional guest service
- Collaborated with management to pinpoint upselling opportunities and streamline operations to achieve revenue targets
- Oversaw lawn chair rentals and retail sales, ensuring efficient inventory management and accurate end-of-shift reporting
- Supervise bag check operations, enforce safety and security protocols, and resolve guest issues efficiently
Team Member/Leader
Chick-Fil-A
Henrico, VA
07.2019 - 08.2024
- Delivered strong customer service while adapting to a fast-paced restaurant environment
- Assisted shift leadership by training staff, onboarding new hires, delegating tasks, and enforcing policies to maintain operational standards
- Conducted training for new team members on procedures, service standards, and food safety to ensure compliance and quality
- Maintained high standards for cleanliness, food safety, and overall guest satisfaction
- Communicated effectively with team members and leadership to keep operations running smoothly
- Coordinated catering events and delivery operations to ensure accurate order fulfillment, efficient service, and timely delivery
President
Exit 245
01.2023 - 01.2024
- Led a well-known a cappella group recognized for sold-out concerts, acclaimed albums, and viral videos while honing skills in leadership, project management, and business strategy
- Released EP Ascension and initiated production on upcoming album set for 2025
- Enhanced group identity through community-building activities and events, fostering lasting connections beyond music.
- Coordinated rehearsals, performances, and logistics, ensuring professional-level preparation for successful events
Education
Bachelor of Science - Advertising Major, Sociology Minor
James Madison University
Harrisonburg, VA05-2025
Skills
- Upselling & Business Strategy
- Leadership & Team Management
- Customer Service
- Event & Venue Operations
- Training & Staff Development
- Project & Business Management
- Security
- Adobe Creative Cloud
- Canva & Digital Design
- Data Analysis
- Copywriting
- Public Relations & Marketing Strategy
- Merchandising & Inventory
Timeline
Ancillary Manager
Allianz Amphitheater (Live Nation)
03.2025 - Current
President
Exit 245
01.2023 - 01.2024
Team Member/Leader
Chick-Fil-A
07.2019 - 08.2024
Bachelor of Science - Advertising Major, Sociology Minor
James Madison University