Kevin Shao
Fremont,CA
Summary
Hard working 3rd yr undergrad student looking for any employment opportunities/internships to refine my leadership, communication skills as well as gain experience. I am efficient with customer services and working/leading with other people. I get along with people very fast and an effective communicator.
Overview
3
3
years of professional experience
Work History
Employee
Paris Baguette
03.2022 - 06.2022
- Opened store and set up before 8am and stayed late to 12pm to close
- During opening I lead a team of 3 to help cut and set up over 20 types of breads, 20 plus types pastries and other foods/sweets that needed to be set up
- Trained multiple new employees and delegated daily tasks and responsibilities
- I taught new employees the menu/ items in shop, how to make drinks and showed them where all the food and tools are
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- During my work at Paris Baguette I was also able to mediate a lot of conflict with customer and the homeless
- When dealing with these conflict i was able to come up with solutions very fast on the spot
Tutor - Academic Mentor
Self Employed
06.2019 - 05.2022
- Monitored two international student progress to drive successful academic outcomes
- I've helped translate and teach over 100 of assignments and developed good teaching skills
- From talking to parents and multiples teachers for these two students I was also able to learn how to work with adults and coordinate with them to improve their student and kids to progress more efficiently
Helper
Mika's Retirement Home
10.2021 - 02.2022
- Able to multi task while coordinating the next tasks with my supervisor
- I am good at communicating with upper management and am able to understands tasks very easily
- Helped organized and give medication to a group of 7 elderly at a given times through out the day
- I am very good at following a schedule and to organize the chores to match the pace of supervisors
Education
Bachelor of Science - Kinesiology
California State University, Fullerton
Fullerton, CA06-2026
Skills
- Operations Monitoring
- Performance Improvement
- Regulatory Compliance
- Conflict Resolution
- Work Delegation
- Team motivation
- Customer service
- Creative problem solving
- Strong social skills
Education
true
Timeline
Employee
Paris Baguette
03.2022 - 06.2022
Helper
Mika's Retirement Home
10.2021 - 02.2022
Tutor - Academic Mentor
Self Employed
06.2019 - 05.2022
Bachelor of Science - Kinesiology
California State University, Fullerton
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