Kevin Shao
Fremont,CA
Summary
Hard working 3rd yr undergrad student looking for any employment opportunities/internships to refine my leadership, communication skills as well as gain experience. I am efficient with customer services and working/leading with other people. I get along with people very fast and an effective communicator.
Overview
3
3
years of professional experience
Work History
Employee
Paris Baguette
Mountain View
03.2022 - 06.2022
- Opened store and set up before 8am and stayed late to 12pm to close
- During opening I lead a team of 3 to help cut and set up over 20 types of breads, 20 plus types pastries and other foods/sweets that needed to be set up
- Trained multiple new employees and delegated daily tasks and responsibilities
- I taught new employees the menu/ items in shop, how to make drinks and showed them where all the food and tools are
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
- During my work at Paris Baguette I was also able to mediate a lot of conflict with customer and the homeless
- When dealing with these conflict i was able to come up with solutions very fast on the spot
Tutor - Academic Mentor
Self Employed
Fremont
06.2019 - 05.2022
- Monitored two international student progress to drive successful academic outcomes
- I've helped translate and teach over 100 of assignments and developed good teaching skills
- From talking to parents and multiples teachers for these two students I was also able to learn how to work with adults and coordinate with them to improve their student and kids to progress more efficiently
Helper
Mika's Retirement Home
Fremont, CA
10.2021 - 02.2022
- Able to multi task while coordinating the next tasks with my supervisor
- I am good at communicating with upper management and am able to understands tasks very easily
- Helped organized and give medication to a group of 7 elderly at a given times through out the day
- I am very good at following a schedule and to organize the chores to match the pace of supervisors
Education
Bachelor of Science - Kinesiology
California State University, Fullerton
Fullerton, CA06-2026
Skills
- Operations Monitoring
- Performance Improvement
- Regulatory Compliance
- Conflict Resolution
- Work Delegation
- Team motivation
- Customer service
- Creative problem solving
- Strong social skills
Education
true
Timeline
Employee
Paris Baguette
03.2022 - 06.2022
Helper
Mika's Retirement Home
10.2021 - 02.2022
Tutor - Academic Mentor
Self Employed
06.2019 - 05.2022
Bachelor of Science - Kinesiology
California State University, Fullerton
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