Kevin Simmons
Chicago,IL
Summary
Skilled in improving customer retention levels are i within highly competitive markets. Proven ability to build relationships with clients and Hardworking, passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
12
12
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Home Run Inn Pizza
Chicago , IL
08.2014 - 10.2022
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Mentored team members to enhance professional development and accountability in workplace.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Created employee schedules to align coverage with forecasted demands.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Reduced supply expenses, cut production costs and lowered financial expenditures to increase bottom line.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
Sales Account Manager
Barcodes
Chicago , IL
01.2012 - 09.2014
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Anticipated clients' needs by staying in touch on regular basis.
- Consistently exceeded monthly sales quotas by more than Number% by pursuing leads and expanding prospect list.
Crew Member
White Castle
Chicago , IL
06.2011 - 04.2012
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Worked front counter, drive-thru and other areas.
- Worked well with teammates and accepted coaching from management team.
Education
High School -
Holy Trinity
Chicago, IL 08.2005 - 06.2009
Skills
Recruiting and interviewing
Staff Management
Employee scheduling
Product and service sales
Customer Relations
Operations support
Strong interpersonal skills
Excel formulas
Technical Support
Shipping and receiving
Customer Relationship Management
Certification
CM - Certified Manager Certification
Timeline
Assistant Manager
Home Run Inn Pizza
08.2014 - 10.2022
Sales Account Manager
Barcodes
01.2012 - 09.2014
Crew Member
White Castle
06.2011 - 04.2012
High School -
Holy Trinity
08.2005 - 06.2009