Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Smith

Estacada,OR

Summary

Committed to delivering outstanding service and unparalleled support, I am dedicated to ensuring customer satisfaction. With a comprehensive understanding of customer service best practices, I excel at finding innovative solutions to address customer needs effectively. Proficient in utilizing various strategies, I strive to provide exceptional service that exceeds expectations.

Overview

19
19
years of professional experience

Work History

Commercial Projects Coordinator

Frist American Title Insurance Company
01.2010 - 10.2023
  • Excellent communication skills to adjust workflow, plan, and execute daily tasks to meet deadlines
  • Team Player
  • Handle requests (phone calls and Microsoft Teams calls) for basic property information for brokers, lenders, attorneys, builders, etc
  • Prepare farm reports and other marketing pieces for clients
  • Create Property Development packages, and demographic reports using GIS software
  • Maintaining and generating Trios, which consist of assessors information, deeds and other recorded documents
  • Interacts with various internal departments, supporting partner department when short staffed by: Title officers/Escrow
  • Answering incoming phone calls
  • Assisting walk-in clients with requests or directing to appropriate departments.

Assistant

First American Title Insurance Company Tri-County
01.2005 - 01.2007
  • Responsible for performing complete title searches for both residential transactions from patent in section land
  • Familiar with all aspects of title work
  • Properly prices commitments, endorsements, policies and guarantees using appropriate schedule of fees and charges
  • Utilizes technical bulletins in order to evaluate and resolve problems
  • Selects appropriate write-ups for commitments and policies both standard and extended coverage and writes error-free instructions to production typist for same
  • Participants in business development activities to maintain existing clients
  • Supported the title officers by running title chains, pulling taxes, providing date downs
  • Reviewed legal descriptions.

Education

Skills

    Technical knowledge

    Creative solutions

    Scheduling Coordination

    Teamwork and Collaboration

    Problem-Solving

    Time Management

    Problem-solving abilities

    Multitasking

    Reliability

    Customer Relationship Management

    Detail Oriented

Timeline

Commercial Projects Coordinator

Frist American Title Insurance Company
01.2010 - 10.2023

Assistant

First American Title Insurance Company Tri-County
01.2005 - 01.2007

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Kevin Smith