Kevin Smith
Levittown,NY
Summary
Friendly Service Associate with exceptional talent in brand awareness, verbal communication, customer relations and retail operations. Known for thriving in fast-paced and changing environments.
Overview
6
6
years of professional experience
2023
2023
years of post-secondary education
Work History
Paint Sales and Service Associate
Sherman Williams
West Hempstead, New York
11.2024 - Current
- Assisted customers in selecting paint colors and materials for projects.
- Maintained cleanliness and organization of the store displays and merchandise.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure efficient inventory management practices.
- Handled customer inquiries and resolved issues promptly to maintain satisfaction.
- Consulted with customers regarding needs and addressed concerns.
- Provided exceptional customer service to ensure customer satisfaction.
- Completed assigned tasks within established time frames.
- Greeted customers and assessed their needs.
- Organized backroom area by properly stacking merchandise according to company standards.
- Maintained cleanliness of work areas throughout the day.
- Stocked merchandise and loaded and unloaded deliveries.
- Handled cash, credit card, and check payments for goods and services.
- Processed customer transactions in an efficient and accurate manner.
- Enforced store policies regarding returns, exchanges, refunds.
- Performed opening and closing duties including counting money in drawers, setting up registers, completing daily logs.
Outside Lawn and Garden Associate and Flooring
Lowe's
Hicksville, NY
04.2023 - 02.2025
- Assisted customers with selecting plants and gardening supplies.
- Maintained plant displays and ensured accurate labeling of products.
- Operated power equipment for lawn care and garden maintenance tasks.
- Organized inventory on shelves for easy access and visibility.
- Collaborated with team members to create attractive merchandising displays.
- Participated in seasonal inventory counts and restocking efforts.
- Ensured proper safety procedures were followed while operating machinery or lifting heavy objects.
- Organized seasonal displays including plants, fertilizers, mulch, potting soils.
- Conducted regular inspections of outdoor displays to ensure neatness and accuracy of pricing labels.
- Stocked merchandise on shelves, tables and a-frame hanging plant displays with goods.
- Unloaded products from trucks and transported to appropriate garden center areas using pallet jacks and merchandiser wagon carts.
- Received incoming shipments of merchandise and stocked shelves with new items.
- Helped load customer purchases into vehicles safely and securely.
- Recommended, selected and helped locate or obtain merchandise for customers.
- Assisted customers with transporting larger purchases to vehicles to promote helpful customer service.
Supermarket Clerk
Stop & Shop
Hicksville, New York
10.2019 - 04.2020
- Assisted customers with inquiries and product selections.
- Operated cash register and processed customer transactions efficiently.
- Stocked shelves and organized merchandise for optimal presentation.
- Handled inventory management and restocked items as needed.
- Assisted customers with inquiries and complaints in a professional manner.
- Communicated with customers and employees to answer questions or explain information.
- Operated cash register to process cash, check, and credit card transactions.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
Education
Bachelor of Arts - Criminal Justice
Farmingdale State College
Farmingdale, NY 09.2020 - 04.2024
Wesper T. Clarke
Westbury, NYSkills
- Microsoft Suite (Excel,Teams,Wors Access)
- 6 months forklift and ballymore experience
- 3 months narrow aisle reach truck and order picker
- Customer service, team building,interpersonal skills, data management, communications, law
- Law enforcement through New York State's numerous departments and sanitation from the local government in the 5 boroughs
- Beginner level in Spanish, able to understand text and conversations to a limited degree
- Sales transactions
- Inventory management
- Visual merchandising
- Machine operation
- Attention to detail
- Time management
- Stock management proficiency
- Stock replenishment
- Patience and tolerance
Timeline
Paint Sales and Service Associate
Sherman Williams
11.2024 - Current
Outside Lawn and Garden Associate and Flooring
Lowe's
04.2023 - 02.2025
Bachelor of Arts - Criminal Justice
Farmingdale State College
09.2020 - 04.2024
Supermarket Clerk
Stop & Shop
10.2019 - 04.2020
Wesper T. Clarke