Kevin Soria
Tempe,AZ
Summary
Dynamic professional with extensive experience at SWIMKids USA, adept in facility management and safety enforcement. Excelled in roles requiring active listening and problem-solving, significantly enhancing customer satisfaction and operational efficiency. Fluent in Spanish, with proven expertise in communication and First Aid/CPR, ready to leverage skills in a challenging new environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Head Deck Manager
SWIMKids USA
Mesa, AZ
01.2025 - Current
Facility Director
SWIMKids USA
Mesa, AZ
03.2024 - Current
- Ensures the interior/exterior of the building is uniform & clean
- Ensures the building landscape is orderly, attractive & in good repair
- Supervises and coordinates repair and renovation of the building
- Plans break weeks & special projects to improve the premises
- Schedules and supervises staff during break weeks
- Coordinates and maintains cleaning and bathroom supplies
- Ensures adherence to health and fire codes
- Supervises the maintenance crew for quality control
- Coordinates the scheduling of the crew
- Supervises and plans special projects of the maintenance crew
- Oversees that water quality is clear and chemicals are balanced
- Oversees the pools meet Health Department requirements & codes
- Oversees ordering of chemicals and proper storage
- Oversees that pool equipment is maintained weekly & in good working order
- Oversees that pool equipment is repaired immediately when needed
Maintenance Manager
SWIMKids USA
11.2023 - Current
- Supervise and execute preventive maintenance, and safety inside and outside of the facility.
- Schedule independent contractors to fix and upgrade the facility.
- Delegate tasks to carefully selected employees in alignment with management goals for break week projects
- Manage and help implement building renovations and fix-ups as well as supplies and stock throughout the building
- Coordinate scheduling and individual duties for break weeks
Swim Instructor
SWIMkids USA
Mesa, AZ
09.2023 - Current
- Provided swim instruction to individuals of all ages and skill levels, ensuring a safe and enjoyable learning environment
- Adapted teaching methods based on the age, skill level, and learning style of each student to maximize their potential growth
- Demonstrated proper technique for each stroke, including freestyle, backstroke, breaststroke and butterfly.
- Provided swimming instruction to individuals and groups of all ages.
Recreational Gymnastics Instructor
SWIMkids USA
Mesa, AZ
09.2023 - Current
- Developed and implemented lesson plans for gymnastics classes, ensuring a safe and engaging learning environment
- Instructed students in proper techniques for various gymnastics skills such as tumbling, vaulting, balance beam, and uneven bars
- Implemented safety protocols and ensured equipment was properly maintained to prevent accidents or injuries during training sessions
Deck Manager
SWIMKids USA
09.2023 - Current
Front Desk
SWIMKids USA
09.2023 - Current
Restaurant Busser
Gentle Ben's Brewing
02.2023 - 05.2023
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Improved customer satisfaction rates by answering customers' questions and resolving issues.
- Trained new staff in bussing and cleaning procedures.
Security
Gentle Ben's Brewing
05.2022 - 02.2023
- Collected and controlled IDs, handled payment transactions, greeted patrons, and managed unruly patrons.
- Used problem solving skills to handle disagreements and determined when to call the police.
- Comfortable controlling crowds and enforcing strict regulations.
- Able to operate in a crisis situation with a calm and authoritative manner.
- Maintained and followed safety procedures, and operated detecting devices to screen individuals.
Education
Bachelor of Science - Dietetics
University of Arizona
Tucson, AZ12-2025
Certification
- First Aid/CPR Certified
Languages
5
Skills
- Active Listening
Timeline
Head Deck Manager
SWIMKids USA
01.2025 - Current
Facility Director
SWIMKids USA
03.2024 - Current
Maintenance Manager
SWIMKids USA
11.2023 - Current
Swim Instructor
SWIMkids USA
09.2023 - Current
Recreational Gymnastics Instructor
SWIMkids USA
09.2023 - Current
Deck Manager
SWIMKids USA
09.2023 - Current
Front Desk
SWIMKids USA
09.2023 - Current
Restaurant Busser
Gentle Ben's Brewing
02.2023 - 05.2023
Security
Gentle Ben's Brewing
05.2022 - 02.2023
Bachelor of Science - Dietetics
University of Arizona
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