To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, with the potential growth within the organization while helping the team reach company goals for continued success
Overview
22
22
years of professional experience
Work History
Food Delivery Driver
Door Dash
06.2021 - Current
Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
Verified orders prior to completing deliveries to avoid customer complaints.
Kept delivery vehicle clean and neat to maintain company's professional reputation.
Served customers promptly by smoothly collecting and delivering high volume of orders.
Order Processor/data Management Clerk/ Call Taker
Canon Solutions America
06.2012 - Current
Responsible for the basic review of orders and alerting various departments of any corrections required to comply with policy and procedures.
Monitors the order team mailboxes and system queues, provides timely responses and excellent communication to internal and external requests.
Effectively works with other departments to ensure customer satisfaction and to resolve order issues and accommodate unique order requirements. Retrieves and reviews order entries for invoice and billing accuracy.
Responsible for ensuring all service calls are answered and entered into company systems in a timely and accurate manner.
Provides excellent customer service for customers calling the dispatch team via live call or email with service inquiries.
Create customer company account, which consists of address location and billing information that's present on order forms submitted by branch administration.
Enter the appropriate account collector to the customer account to ensure collections can contact the customer for any billing issues.
Cleaner
Service Master Cleaners
07.2017 - 06.2021
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Organized and used industrial cleaning products following strict safety procedures.
Inventory Control Clerk
Burlington Coat Factory Distribution Center
08.2007 - 08.2009
Completed store inventory counts each month from a list of assigned stores
Recorded information, shortages and discrepancies to keep records current and accurate.
Maintained inventory count, tracked usage and documented variances.
Used computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
Filed missing/damaged merchandise claims to the appropriate trucking company
Piece Picker
CVS Distribution Center
04.2004 - 10.2006
Pulled orders quickly to maintain demanding productivity goals
Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Removed items from shelves or storage bins and scanned tags.
Deli Associate
Wawa Food Markets
03.2003 - 10.2003
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Education
Certificate - Poker
Casino Dealing Schopl
Bensalem, PA
01.2015
Diploma - Genetics, Sociology
Burlington Township High School
Burlington, NJ
06.2003
Skills
8 years customer service experience
Basic computer knowledge in ms word, excel, and office