Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Personal Fitness Trainer/ Strength & Conditioning/ Athletic Performance
The Training Room
03.2023 - Current
Evaluation of more than 100 adult and youth clients to assist in developing and maintaining proper exercise techniques and strength
Creation of over 50 workout programs for youth, high school, college and pro athletes for off-season strength and conditioning
Continuous improvement, support and relationship building with gym clientele by assisting management with goal of furthering positive experiences at the Training Room.
Kept detailed records of personal training procedures and client progress after each session.
Increased personal trainer sales by 33% using customer-oriented approach.
Co-Founder
HSB (Hot Shots Basketball Camp)
06.2007 - Current
Conducted target market research to scope out industry competition and identify advantageous trends.
Established foundational processes for business operations.
Created individual & group skills training for 50+ kids per camp
Managed teams of 10+ coaches
Organized camp travel, expenses, and logistics
Developed company marketing campaign including internet, print, & social media
Individual and team motivation and character development.
Personal Fitness Trainer/Coach
EOS Fitness
10.2022 - 01.2024
Lead individualized workouts incorporating aerobic and anaerobic exercises
Work with 40+ clients to evaluate fitness levels, set goals, monitor progress and blast through plateaus with a 95% success rate
Furthermore, assisted, monitored, and instructed clients and ensured safe/effective uses of exercise equipment/modalities/supplements/body composition
Building strong client to trainer relationships by providing motivation and accountability.
Increased personal trainer and supplement sales by 25% using customer-oriented approach.
Evaluated, planned and administered Functional/Muscle building programs to restore everyday function and prevent disability.
Financial Service Rep
Clearsource BPO
12.2021 - 10.2022
Assist clientele in creating Crypto IRA accounts
Proficient inbound and outbound customer service experience. QA score 90
Data Entry in Processing & Transfers Department
Applied effective time management techniques to meet tight deadlines.
Managed 15+ Client Records per day
Utilize different technologies to communicate.
Auto Liability / Total Loss / Bodily Injury Auto Adjuster
Auto Owners Insurance
08.2019 - 09.2021
Interview insureds, claimants, & other parties involved in auto accidents to complete thorough liability investigation
Resolve outstanding customer payment issues & conflicts with body shops, other Insurance carriers, lawyers, and Physical Therapy businesses
Claims process education for policyholders & agents.
Examined photographs and surveillance and any other documents (i.e police reports, witness statements) relating to claims.
Kept current on insurance regulations, laws, policies and procedures in 7 different states. (ID, AZ, UT, ND, SD, CO, MS)
Negotiated with claimants, lawyers, hospital's to settle Bodily Injury claims
Evaluated and investigated over 500 auto claims in year 1 and decided whether insurer should pay claim.
Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process.
Mentor
Provo Canyon School
03.2009 - 11.2018
Safety & security of 100 male youth patients
Inventory management and daily Medication regulation
Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Developed and implemented student guidance plans to foster academic success.
Collaborated with teachers, counselors and administrators to foster access to resources and support.
Facilitated off-site therapy (field trips)
Prepared daily/weekly behavioral reports for 10 patients on assigned dorm.
Assisted youth with homework assignments, sports, and fitness, art and literacy.
Maintained strict confidentiality(HIPPA Laws) in all situations unless abuse, neglect, or threats identified and reported to necessary officials
Education
No Degree - Public And Environmental Health
Idaho State University
Pocatello, ID
Bachelor of Science - Health And Nutritional Science Education
Idaho State University
Pocatello, ID
05.2003
Skills
Fitness program development
Technique and equipment usage expert
MS Office, Word, PowerPoint, Adobe
Teamwork and Collaboration
Insurance policy knowledge
Claims Investigation
Multitasking
Data Entry
Project Management
Problem-solving abilities
Excellent Communication
Professionalism
Certification
CPT - Certified Personal Trainer (NASM)
First Aid/CPR Certified
Timeline
Personal Fitness Trainer/ Strength & Conditioning/ Athletic Performance
The Training Room
03.2023 - Current
Personal Fitness Trainer/Coach
EOS Fitness
10.2022 - 01.2024
Financial Service Rep
Clearsource BPO
12.2021 - 10.2022
Auto Liability / Total Loss / Bodily Injury Auto Adjuster
Auto Owners Insurance
08.2019 - 09.2021
Mentor
Provo Canyon School
03.2009 - 11.2018
Co-Founder
HSB (Hot Shots Basketball Camp)
06.2007 - Current
No Degree - Public And Environmental Health
Idaho State University
Bachelor of Science - Health And Nutritional Science Education
Idaho State University
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