Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kevin Tostado

North Hollywood,CA

Summary

Team member with 3 years of experience in dynamic food service environments, adept at multitasking across roles to enhance team productivity and ensure high customer satisfaction. Skilled in cash handling, kitchen operations, and delivering exceptional customer service, contributing to operational success and increased customer retention. Eager to leverage strong communication and organizational skills in a supportive and collaborative work environment.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Team Member

Shake Shack
05.2024 - 04.2025
  • Adapt to diverse roles including grill, register, and front of house with efficiency.
  • Enhance team productivity by seamlessly transitioning between roles as needed.
  • Maintain high standards of customer service across all positions.
  • Contribute to operational success by supporting multiple areas simultaneously.
  • Ensure smooth operations by quickly addressing and solving any issues

Crew Member

McDonald's
02.2023 - 03.2024
  • Managed cooking and grilling, ensuring high-quality meals and customer satisfaction.
  • Handled cash transactions with accuracy, enhancing checkout efficiency.
  • Provided excellent customer service, resolving issues promptly and effectively.
  • Collaborated with team to maintain a clean and organized workspace.
  • Contributed to increased customer retention through attentive service.

Brand Associate

Old Navy
07.2022 - 12.2022

Assisted customers, ensuring satisfaction and repeat business

Maintained store cleanliness, enhancing shopping environment

Collaborated with team to improve customer service efficiency

Resolved customer inquiries, demonstrating problem-solving skills

Education

High school -

John H. Francis Polytechnic
Sun Valley, CA
06.2023

Skills

  • Spanish
  • Communication skills
  • Organizational skills
  • Time management
  • Customer service
  • Active listener
  • Multilingual
  • Food Service
  • Restaurant experience
  • Cash register
  • Serving
  • Cash handling
  • Kitchen Experience

Certification

  • Food Handler Certification
  • March 2024 to March 2027

Timeline

Team Member

Shake Shack
05.2024 - 04.2025

Crew Member

McDonald's
02.2023 - 03.2024

Brand Associate

Old Navy
07.2022 - 12.2022

High school -

John H. Francis Polytechnic