Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Languages
Timeline
Generic

Kevin Truong

Silver Spring,MD

Summary

Proven IT Asset Specialist with a passion for technology. Driven to improve my myself while bringing others along with me. I am seeking a role where I can leverage my expertise in IT asset management, leadership, and customer relations to contribute to your organizations success.

Overview

3
3
years of professional experience

Work History

Team Lead PC Depot

Dataprise
03.2022 - Current
  • Manage operations: Assign tasks, optimize workloads, review tickets, maintain SLA
  • Interview, train, and develop talent of team
  • Office supervisor: Handled all internal office setup, maintenance, troubleshooting, incoming shipments, guest visits, worked with building maintenance.
  • Fully manage inventory for over 40 clients, including inventory reports, physical accuracy checks, and organization
  • Improved department infrastructure: Played a critical role in building and creating a new build room and two additional inventory rooms.
  • Changed the office work culture: Increased team moral, diversity, inclusion, while lowering team stress overall
  • Update client images, knowledge base, and created PC Depot team documentation
  • Collaborate with cross-functional teams to support IT projects and initiatives, ensuring alignment with organizational goals and objectives.

Education

Bachelors in Sociology -

UNCG
01.2023

Skills

  • IT asset management
  • Leadership and team management
  • Talent recognition and development
  • Problem solving
  • Critical thinking
  • Documentation and Compliance
  • Attention to detail
  • Data recovery
  • Installation, maintenance, and troubleshooting
  • Customer Service and Support
  • Strong sense of initiative

Accomplishments

Rising Priser

Priser of the Month (January)

Hi-Po Candidate + certification of program completion


Personal Information

Title: Team Lead PC Depot Dataprise

Languages

Vietnamese
Limited Working

Timeline

Team Lead PC Depot

Dataprise
03.2022 - Current

Bachelors in Sociology -

UNCG

Similar Profiles

CREATE PROFILE
Kevin Truong