Kevin Uhl
Wills Point,TX
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Account Specialist
Fastenal
12.2023 - Current
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Managed multiple accounts simultaneously, demonstrating exceptional organizational skills and attention to detail.
National Accounts Chain Manager
Ben E. Keith
01.2012 - 12.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
Sales Manager
Ben E. Keith
01.2011 - 01.2012
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Established and cultivated solid business relationships with new or existing customers.
Houston Operations Manager
Ben E. Keith
01.2010 - 01.2011
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Import and Crafts Specialist
Ben E. Keith
01.2009 - 01.2010
- Earned a reputation as a valuable and cooperative coworker by, being fair, honest, and willing to help others when needed
- Effectively resolving conflicts at appropriate times
- And assisting new managers and other staff to become familiar with policy and operations
- Followed all company policies and procedures to deliver quality work.
- Developed strong client relationships through consistent communication and attentive service.
Specialty Sales Rep.
Ben E. Keith
01.2008 - 01.2009
- Mentored junior sales representatives, providing guidance on best practices and helping them achieve their personal goals.
- Collaborated with cross-functional teams to develop innovative solutions, enhancing product offerings and driving sales growth.
- Increased sales revenue by implementing targeted marketing strategies and building strong client relationships.
Special Events
Ben E. Keith
01.2006 - 01.2008
- Managed inventory effectively, ensuring sufficient supplies for daily operations and special events.
- Increased sales with targeted promotions for seasonal beverages and special events.
Sales Rep
Ben E. Keith
01.1999 - 01.2005
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Bulk Driver
Ben E. Keith
01.1998 - 01.1999
- Achieved on-time delivery goals consistently by effectively prioritizing tasks based on urgency and distance requirements.
- Enhanced customer satisfaction by providing friendly, professional service during pickups and deliveries.
Warehouse
Ben E. Keith
01.1997 - 01.1998
- Maintained a clean and organized work area, contributing to an efficient and safe working environment.
- Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
Education
H.S. -
Mabank High School
Mabank, TX1996
Skills
- Leadership/Supervision
- Problem Solving
- Planning of Events
- Vendor and Customer Relations
- Training/ Skills Development
- Merchandising
- Worked with WCS/Kbit reporting
- Warehouse and Inventory Management
- Troubleshooting/Repairing Problem
- Worked with WMS
- Worked with IDIG/VIP reporting
- SPP Training
Certification
Six sigma white belt
Timeline
Account Specialist
Fastenal
12.2023 - Current
National Accounts Chain Manager
Ben E. Keith
01.2012 - 12.2023
Sales Manager
Ben E. Keith
01.2011 - 01.2012
Houston Operations Manager
Ben E. Keith
01.2010 - 01.2011
Import and Crafts Specialist
Ben E. Keith
01.2009 - 01.2010
Specialty Sales Rep.
Ben E. Keith
01.2008 - 01.2009
Special Events
Ben E. Keith
01.2006 - 01.2008
Sales Rep
Ben E. Keith
01.1999 - 01.2005
Bulk Driver
Ben E. Keith
01.1998 - 01.1999
Warehouse
Ben E. Keith
01.1997 - 01.1998
H.S. -
Mabank High School
Similar Profiles
Isaiah ScruggsIsaiah Scruggs
Sales Associate at FastenalSales Associate at Fastenal
Trista AamodtTrista Aamodt
Branch Operations Manager at FastenalBranch Operations Manager at Fastenal
Aidan HeiserAidan Heiser
Associate at FastenalAssociate at Fastenal
Marty JonesMarty Jones
National Account Sales Specialist at FastenalNational Account Sales Specialist at Fastenal
Ema'Lee SillsEma'Lee Sills
Bank Teller at City National BankBank Teller at City National Bank